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Windows 7: Windows 7 went crazy


02 Jun 2012   #1

Windows 7 Home Premium x64
 
 
Windows 7 went crazy

Hi, my windows 7 home premium x64 is very weird.
First my computer dosen't show me what processor i have and how mutch ram i have installed, aero turned off.

1) I tried to fix this: Re running the Windows experience index. Didnt work.
2) Scanned with Malwarebytes Anti malware and with Microsoft Security essenitals my whole computer thinking it can be some virus. Didn't show anything
---------------------
Second problem Windows Security center turned off and cant be turned on "windows security center service cannot be started" error pops up. I tried to turn on it manually at Services. Didnt work. I tried to turn the service on from msconfig but still little X is under the flag. I don't have any system restore point created.
And then i thinked mabye i need to change my Antivirus from MSE to AVG, Avg gave me error that "3rd party cannot be installed. MSI action failed" so i installed Again mse.

Can you tell me is is some kind of virus in my pc or is just windows broken files missing etc..

I can't test something like repairing windows because im scared of my pictures. 7years old images on my hard drive and i don't have anywhere to copy them atm. So please help me, because Sevenforums is was my only opinion where to go with this problem.


My System SpecsSystem Spec
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02 Jun 2012   #2

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

This is a link to the ESET online scanner.> ESET Online Scanner

Go to the link follow the prompts and you will be downloading the virus definitions to your PC only. Not the scanner itself.
Then you run the scan. The scanner is run while you are on line so will not interfere with MSE or AVG that is already installed.

This is the scanner home page so you can read it if you wish.> ESET :: Get a FREE Online Virus Scan

This is probably one of the best on line scanners.
It will quarantine everything it finds.
Post back what it finds and if it helps your situation.

According to your internet speed it may take 30 minutes or so to download all the definitions.
My System SpecsSystem Spec
02 Jun 2012   #3

Windows 7 Pro x64 SP1
 
 

Kenter, I highly recommend that you purchase or borrow an external usb hard disk in order to backup your system.

Backups are the best warm fuzzy you can have against crying over lost files.

Rich
My System SpecsSystem Spec
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02 Jun 2012   #4

Windows 7 Home Premium x64
 
 

I think i will Copy pictures over to USB and install whole clean new windows maby this can fix my problem.
My System SpecsSystem Spec
02 Jun 2012   #5

windows 7 pro x64 sp1
 
 

Quote   Quote: Originally Posted by Kenter View Post
I think i will Copy pictures over to USB and install whole clean new windows maby this can fix my problem.
I think that is the best idea for now. Try to scan your FDD with your updated antivirus after fresh windows install before you copy your data back to your drive.
My System SpecsSystem Spec
02 Jun 2012   #6

Windows 7 Home Premium x64
 
 

FDD? What's that. Do you mean HDD?
My System SpecsSystem Spec
02 Jun 2012   #7

Windows 7 Home Premium 64bit (O.E.M)
 
 

I think the first thing to try is another anti-virus scan, just in case. Use Windows Defender Offline to do this. This is not Windows Defender nor Microsoft Security Essentials. It is another Microsoft program designed to scan and remove viruses before Windows boots. This can get rid of more stubborn infections.

If that scan comes up clean, you should either try a Clean Reinstall or a Repair Install if you cannot back your files up to an external disk. A clean install is pretty much guaranteed to work but a repair install might not. However, a repair install is easier as all your documents, settings and programs will not be affected. Details of both are located in the tutorials.

If you want to go ahead and do a clean install instead of following my other advice (which is fine) be sure to follow the tutorial to do so. It shows how to do so without a Windows 7 DVD to save you buying one if you don't have one. It is also full of helpful advice on what to do afterwards to make sure you get the best result.

Hope this helps
Stephen
My System SpecsSystem Spec
02 Jun 2012   #8

windows 7 pro x64 sp1
 
 

Quote   Quote: Originally Posted by Kenter View Post
FDD? What's that. Do you mean HDD?
When you said USB, I think its a FDD (Flash Disk Drive).
My System SpecsSystem Spec
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 Windows 7 went crazy




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