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Windows 7: My user has disappeared on the start page


02 Jun 2012   #1

Windows 7 Home premium
 
 
My user has disappeared on the start page

my user, the thing you log onto, has suddenly disappeared and but one user is still there. this user is an administrator. Under the admin's user i went onto the control panel and found all of the users that had disappeared right there. The only problem is I can't get them back on the start screen. This happened after a program was installed. Has anyone had this problem and can they help me?

My System SpecsSystem Spec
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02 Jun 2012   #2

Windows 8 Core X64
 
 

Do a System Restore to before you installed the program, see if that fixes the problem.

Click on Start, type system restore and press Enter to get there.
My System SpecsSystem Spec
02 Jun 2012   #3

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by Mazi152 View Post
my user, the thing you log onto, has suddenly disappeared and but one user is still there. this user is an administrator. Under the admin's user i went onto the control panel and found all of the users that had disappeared right there. The only problem is I can't get them back on the start screen. This happened after a program was installed. Has anyone had this problem and can they help me?
First, what program did you install that made the user disappear? Second, this might be a malware situation, so please run a scan with Malwarebytes Antimalware: Malwarebytes Anti-Malware - CNET Download.com
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 My user has disappeared on the start page




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