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Windows 7: System restarts

06 Jun 2012   #1
mcvickar

Windows 7 Starter 32bit
 
 
System restarts

my computer restarts whenever i play a game or watch a movie through vlc player, note: this only happens when using vlc player, other players work fine. i've tried installing drivers but doesnt fix my problem...help please guys just recently bought computer, last system i had was operating windows xp professional and games worked fine. dont know what to do.


My System SpecsSystem Spec
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06 Jun 2012   #2
FliGi7

XP / Win7 x64 Pro
 
 

Restarting during gaming or playing movies sounds like it could be an overheating issue. What exactly happens when it restarts? Do you get any error messages or does the system just cut off without warning?
My System SpecsSystem Spec
06 Jun 2012   #3
Sbrideau

Windows 7 Pro x64
 
 

Hi and welcome to the sevenforums, mcvickar

Restarting seems like it could be something else than overheating as well. Usually when overheating it will shutdown and not restart, at least that is my experience.

What could be happening here is you might be getting BSODs, but the system is set for automatic restart. Do you have a .dmp file in c:\windows\minidump? If folder doesn't exist, this means that you're not getting blue screens.
My System SpecsSystem Spec
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06 Jun 2012   #4
gregrocker

 

What drivers would you install for VLC player?

Have you tried reinstalling VLC?

Work through these Troubleshooting Steps for Windows 7 establishing a Clean Boot and checking System temps first.
My System SpecsSystem Spec
06 Jun 2012   #5
matprior

Windows 7 Ultimate x64
 
 

Rollback all your files, registry keys and installed programs to previous state using system restore option in start menu. This would prevent the problem of getting restart every time you play games.
My System SpecsSystem Spec
07 Jun 2012   #6
mcvickar

Windows 7 Starter 32bit
 
 

@FliGi; it just restarts without warning then shows boot menu: "start windows normaly; run in safe mode" :i get that screen. @ Sbrideau; i'll check out that .dmp file. Also i just downloaded direct x end user runtime: wmedia player classic home cinema gives me message that it needs to be updated. thanx for the advice guys i'll try it out and report back as to any changes happened.
My System SpecsSystem Spec
07 Jun 2012   #7
FliGi7

XP / Win7 x64 Pro
 
 

Disable the automatic reboot on BSOD's so you can get the error information next time it happens.

Automatic Restart Windows 7 - How To Disable the Automatic Restart on System Failure in Windows 7
My System SpecsSystem Spec
11 Jun 2012   #8
mcvickar

Windows 7 Starter 32bit
 
 

I've disabled auto reboot on BSOD's system still restarts without warning. My games play fine so i doubt it has anything to do with graphics or RAM, but i can only play few minutes then system reboots. im out of ideas now.Same happens when watching movies doesnt matter which media player i use. (sigh) Im out of ideas now guys. Could the problem possibly have anything to do with Operating System?
My System SpecsSystem Spec
11 Jun 2012   #9
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Have you looked in Event Viewer for any errors when this happens?
My System SpecsSystem Spec
11 Jun 2012   #10
gregrocker

 

I gave you the steps to check out everything. Did you click the blue link?
My System SpecsSystem Spec
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 System restarts




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