Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: computer w/Win 7 64 bits won't start. Safe launch a

08 Jun 2012   #1
real confused

windows 7 64 bits
 
 
computer w/Win 7 64 bits won't start. Safe launch a

Sending this from my phone since nothing works.

My computer crashed while performing an update I think. I saw that it was performing updates so I went to do something else. When I came back computer was off. I tried to turn it on but it gets to the screen where I usually enter my password and stops there (before the login window appears)

Tried Launch startup repair but didn't work
Tried Safe Launch but didn't work
Tried booting from last known good configuration but didn't work
Tried repair your computer but all I get is 'Windows is loading files' then it goes to the login screen but nothing appears.

Can't find my install disk...

Sometimes before it crashes I see a blue error screen flicker but it's gone before I can read it.

I'm not the most tech savvy person but I can follow simple instructions. Any help would be appreciated.

Also ran a memory diagnostics tool. It says that no problems were detected but I can't see the actual results because they are displayed after I log on but I don't get there


My System SpecsSystem Spec
.

09 Jun 2012   #2
Ztruker

Windows 8.1 Pro X64
 
 

You need to find your install disc or download one from Digital Life and create a new install DVD: Download Windows 7 ISO (Official 32-bit and 64-bit Direct Download Links) My Digital Life

I recommend using ImgBurn to create a new DVD, Burn at 4X or slowest speed available. Boot it, take the Repair path and get to a Command Prompt.

Type chkdsk /f and press Enter. Let it run to completion. Try booting and see if that fixes it. If not boot the DVD again, take the Repair path only this time chose System Restore. See if that helps.

You'll have to download and create the DVD on another computer since yours is not working unless you find your install DVD.
My System SpecsSystem Spec
10 Jun 2012   #3
real confused

windows 7 64 bits
 
 

Thank you SO much! I'm burning a new CD as we speak and I'll do what you suggested as soon as it's ready. I'll let you know (and make as solved) as soon as my computer is up and running again.
My System SpecsSystem Spec
.


10 Jun 2012   #4
real confused

windows 7 64 bits
 
 

Quote   Quote: Originally Posted by Ztruker View Post

I recommend using ImgBurn to create a new DVD, Burn at 4X or slowest speed available. Boot it, take the Repair path and get to a Command Prompt.
I burned the CD using ImgBurn as per your instructions, 4x speed. It said the CD was successfully created.

I was able to boot my computer using the CD and I get to the screen where I'm asked to 'install now' or 'repair your computer'. I chose 'repair your computer' and the window disappears but nothing happens after. It's not 'thinking' or anything...

I hate my computer right now!
My System SpecsSystem Spec
10 Jun 2012   #5
Ztruker

Windows 8.1 Pro X64
 
 

Does the hard drive show up in BIOS Setup? It sounds like it could be a hard drive problem. Try testing it, see here:
Quote:
Another possibility may be memory has gone bad. Worth looking into. The easiest way to do this is to remove one or more of the memory modules (with power off!), then try booting the DVD again. If the same problem, swap out the remaining ram (with power off) with the ones you already removed and test again.

Also, disconnect all USB devices except mouse and keyboard, and test.
My System SpecsSystem Spec
10 Jun 2012   #6
gregrocker
Microsoft MVP

 
 

If the HD is detected in BIOS setup, then test it with the diagntostics Rich linked for you, and Disk Check.

If the HD is good, work through these steps for Troubleshooting Windows 7 Failure to Boot
My System SpecsSystem Spec
Reply

 computer w/Win 7 64 bits won't start. Safe launch a




Thread Tools





Similar help and support threads
Thread Forum
Computer keeps shutting down upon start up and safe mode
My computer keeps shutting down upon start up. I've had this problem before but last time it was merely fixed by cleaning the fan. But this time the fan is clean and I really don't know what's wrong. I've tried going into safe mode to run a registry cleaner but my computer shut down before it even...
General Discussion
Computer takes about 20 min to start up normal. Fast on safe mode.
Hello, I have a HP Laptop Pavilion dv6. It has Windows 7 Home Premium x64 on it. When I hit the power button and let it turn on normally, it gets to the Windows 7 boot splash screen and gets stuck there for about 20 minutes. Sometimes it turns on completely, sometimes it will restart at that...
General Discussion
My computer will not start in safe mode
Hi I'm a complete novice at this My computer will not start-up normally Or in safe mode, Failure ID 6CQ708-4RH6B4-XD03HF-60Q003 When I run hard disc test It stops loading when it gets to \ Windows\system 32\drivers\NISx64\1008030.006\SYMEFA64.sys Any help would be greatly appreciated thank you...
General Discussion
Computer wont start up. Works on Safe Mode.
My computer does not go past the "starting windows" logo on my computer. When it does the cursor just stays there loading. On top of that im not even able to do a system restore because of some type of error. Everything works fine on Safe Mode, and I really dont think its a virus. Im desperate,...
General Discussion
BSOD after I start the computer even in Safe Mode
- x86 (32-bit) or x64 ? x86 (32 bit) - the original installed OS on the system? - Original installed was Windows XP - an OEM or full retail version? - Full retail Version - OEM = came pre-installed on system - NO - Full Retail = you purchased it from retailer - Got it in College as a Student ...
BSOD Help and Support
BSOD Every launch - can't even boot in Safe Mode
Hi As of a couple of hours ago, I am getting a blue screen every single time I boot my system. I have tried a system restore, windows startup repair (from the Windows 7 DVD) and runnning Mem Test. Memtest finds no errors, startup repair finds no errors and the system restore completed without...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:26.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App