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Windows 7: Lost User Profile/directory

14 Jun 2012   #11
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

I understand, but be aware that, depending on the size of your disk, WDO can take up to half a day. Although, it's only an hour on my laptop which also has a SSD.


My System SpecsSystem Spec
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15 Jun 2012   #12
DavyB

Windows 7 Professional x64
 
 

Karlsnooks
Ran WDO with no problems found; so at least I am certain there is no Malware.
Will look to doing a restore back to the previouse version of Windows.
My System SpecsSystem Spec
15 Jun 2012   #13
writhziden

Windows 7 Home Premium 64 Bit
 
 

WDO does not usually pick up the fakerean or fakeHDD malicious items. I usually recommend the Fakerean removal tool.

After running that, you may need to run unhide.
My System SpecsSystem Spec
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15 Jun 2012   #14
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

I've never had it miss.

Perfect record.

I've known of people to turn around and reinfect themselves immediately.

Remember, WDO is an offline program WDO is NOT Windows Defender. WDO doesn't fire up Win 7 and examines boot sectors, in fact, everything for all known malware and viruses without the programs ever being aware that WDO is running.
My System SpecsSystem Spec
15 Jun 2012   #15
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

True, the default scan is a quick scan which is why my instructions call for a full and complete scan.

Quick scan is going to hit boot sector, system files, and other common hiding places.
My System SpecsSystem Spec
15 Jun 2012   #16
DavyB

Windows 7 Professional x64
 
 

Karlsnooks
I ran a full scan over night approx 11 hours to complete. No problems found.
My System SpecsSystem Spec
15 Jun 2012   #17
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Please post up the LOG files mentioned in the write-up.
thanks, karl
My System SpecsSystem Spec
15 Jun 2012   #18
DavyB

Windows 7 Professional x64
 
 

writhziden
I have run the Fakerean removal tool followed by unhide.
All seems to be OK. I can now see my files plus the missing icons on the desktop.
Thanks very much
My System SpecsSystem Spec
15 Jun 2012   #19
DavyB

Windows 7 Professional x64
 
 

Karlsnooks
How do I post the logs?
Note: the problem has been resolved using the Fakerean removal tool followed by unhide as recommended by writhziden.
My System SpecsSystem Spec
15 Jun 2012   #20
DavyB

Windows 7 Professional x64
 
 

Karl

Here is a zip file of the logs.


Attached Files
File Type: zip Support.zip (2.7 KB, 0 views)
My System SpecsSystem Spec
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 Lost User Profile/directory




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