Lost User Profile/directory

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  1. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #11

    I understand, but be aware that, depending on the size of your disk, WDO can take up to half a day. Although, it's only an hour on my laptop which also has a SSD.
      My Computer


  2. Posts : 16
    Windows 7 Professional x64
    Thread Starter
       #12

    Karlsnooks
    Ran WDO with no problems found; so at least I am certain there is no Malware.
    Will look to doing a restore back to the previouse version of Windows.
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #13

    WDO does not usually pick up the fakerean or fakeHDD malicious items. I usually recommend the Fakerean removal tool.

    After running that, you may need to run unhide.
      My Computer


  4. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #14

    I've never had it miss.

    Perfect record.

    I've known of people to turn around and reinfect themselves immediately.

    Remember, WDO is an offline program WDO is NOT Windows Defender. WDO doesn't fire up Win 7 and examines boot sectors, in fact, everything for all known malware and viruses without the programs ever being aware that WDO is running.
      My Computer


  5. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #15

    True, the default scan is a quick scan which is why my instructions call for a full and complete scan.

    Quick scan is going to hit boot sector, system files, and other common hiding places.
      My Computer


  6. Posts : 16
    Windows 7 Professional x64
    Thread Starter
       #16

    Karlsnooks
    I ran a full scan over night approx 11 hours to complete. No problems found.
      My Computer


  7. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #17

    Please post up the LOG files mentioned in the write-up.
    thanks, karl
      My Computer


  8. Posts : 16
    Windows 7 Professional x64
    Thread Starter
       #18

    writhziden
    I have run the Fakerean removal tool followed by unhide.
    All seems to be OK. I can now see my files plus the missing icons on the desktop.
    Thanks very much
      My Computer


  9. Posts : 16
    Windows 7 Professional x64
    Thread Starter
       #19

    Karlsnooks
    How do I post the logs?
    Note: the problem has been resolved using the Fakerean removal tool followed by unhide as recommended by writhziden.
      My Computer


  10. Posts : 16
    Windows 7 Professional x64
    Thread Starter
       #20

    Karl

    Here is a zip file of the logs.
    Lost User Profile/directory Attached Files
      My Computer


 
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