Internet Shortcut Icons Quit Working


  1. neilp02
    Posts : 5
    windows 7 ultimate 32bit
       New #1

    Internet Shortcut Icons Quit Working


    I have windows 7 loaded on an ASUS PC notebook. The problem I am having and need some additional help on is that all of a sudden my desktop internet shortcuts quit responding. Instead, I received a message that reads "there was a problem sending the command to the program". I have tried doing a system restore with no luck. I've also tried opening the two internet browsers and cannot get either one to execute anywhere on the system. Would appreciate if someone who knows what I should do to get this resolved could reply to this post.

    Thanks For Your Help
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  3. wanchoo
    Posts : 1,167
    Windows 7 Pro with SP1 32bit
       New #2

    Have you tried deleting the Internet shortcut on the Desktop that has quit working and creating another shortcut instead? Normally the newly created shortcut works.

    Read at Internet Website Shortcut - Create to create a new shortcut.
    Last edited by Brink; 14 Jun 2012 at 12:24. Reason: corrected tutorial link for the right one ;)
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  4. neilp02
    Posts : 5
    windows 7 ultimate 32bit
    Thread Starter
       New #3

    I am not able to execute the internet browser icons successfully either. Browser icons not responding.
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  6. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #4

    Go to: C:\Program Files\Internet Explorer and start the IE .exe from there. It looks like in the picture.
    Attached Thumbnails Attached Thumbnails Internet Shortcut Icons Quit Working-2012-06-14_2037.png  
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  7. neilp02
    Posts : 5
    windows 7 ultimate 32bit
    Thread Starter
       New #5

    Nothing has worked thus far. Checked out everything, I could with D7 and ran some malware and virus tests which came back negative. Looks like, I may have to find some way to re-install the operating system. If anyone has any ideas, would appreciate.

    Thanks
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  8. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #6

    If you want to reinstall, you can do that from the recovery partition if your system is an OEM - else use the installation disc.
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  10. neilp02
    Posts : 5
    windows 7 ultimate 32bit
    Thread Starter
       New #7

    Thanks for the tip, I'll see if I can do a reinstall that way.
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  11. echoblue
    Posts : 5
    windows 7 home premium x64 SP1
       New #8

    If you search your registry for Isshortcut, where do you find it?
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  12. neilp02
    Posts : 5
    windows 7 ultimate 32bit
    Thread Starter
       New #9

    Haven't searched the registry for that yet, but will check it out and find out where its at. Will give you a report on it later today. Thanks for the tip.
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  13. echoblue
    Posts : 5
    windows 7 home premium x64 SP1
       New #10

    just finished fixing my own; i searched my own registry for IsShortcut. It appears 16 times in my own registry. i think if we can match them up, your problem might be solved. you're running utimate 32, and i'm premium 64, but i think these should match.

    H_C_R / ApplicationReference = Reg_SZ with no value attached. from here on out, simply insert IsShortcut with no value, just Reg_SZ, except for the 2 with a value of "Yes"

    /IEAssocFile.URL
    /IEAssocFile..WEBSITE
    /InternetShortcut
    /lnkfile
    /Microsoft.Website
    /piffile
    /WSHFile = Reg_SZ value "Yes" should be entered

    H_L_M/Software/Classes/IsShortcut
    /IE.AssocFile.URL REG_SZ
    /IE.AssocFile.WEBSITE Reg_SZ
    /InternetShortcut Reg_SZ
    /lnkfile Reg_SZ
    /Microsoft.Website Reg_SZ
    /piffile Reg_SZ
    /WSHFILE Reg_SZ = "Yes"

    Let me know if this helps,

    echoblue@optimum.net
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