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Windows 7: Internet Shortcut Icons Quit Working

14 Jun 2012   #1
neilp02

windows 7 ultimate 32bit
 
 
Internet Shortcut Icons Quit Working

I have windows 7 loaded on an ASUS PC notebook. The problem I am having and need some additional help on is that all of a sudden my desktop internet shortcuts quit responding. Instead, I received a message that reads "there was a problem sending the command to the program". I have tried doing a system restore with no luck. I've also tried opening the two internet browsers and cannot get either one to execute anywhere on the system. Would appreciate if someone who knows what I should do to get this resolved could reply to this post.

Thanks For Your Help


My System SpecsSystem Spec
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14 Jun 2012   #2
wanchoo

Windows 7 Pro with SP1 32bit
 
 

Have you tried deleting the Internet shortcut on the Desktop that has quit working and creating another shortcut instead? Normally the newly created shortcut works.

Read at Internet Website Shortcut - Create to create a new shortcut.
My System SpecsSystem Spec
14 Jun 2012   #3
neilp02

windows 7 ultimate 32bit
 
 

I am not able to execute the internet browser icons successfully either. Browser icons not responding.
My System SpecsSystem Spec
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14 Jun 2012   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Go to: C:\Program Files\Internet Explorer and start the IE .exe from there. It looks like in the picture.


Attached Images
 
My System SpecsSystem Spec
15 Jun 2012   #5
neilp02

windows 7 ultimate 32bit
 
 

Nothing has worked thus far. Checked out everything, I could with D7 and ran some malware and virus tests which came back negative. Looks like, I may have to find some way to re-install the operating system. If anyone has any ideas, would appreciate.

Thanks
My System SpecsSystem Spec
16 Jun 2012   #6
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

If you want to reinstall, you can do that from the recovery partition if your system is an OEM - else use the installation disc.
My System SpecsSystem Spec
16 Jun 2012   #7
neilp02

windows 7 ultimate 32bit
 
 

Thanks for the tip, I'll see if I can do a reinstall that way.
My System SpecsSystem Spec
16 Jun 2012   #8
echoblue

windows 7 home premium x64 SP1
 
 

If you search your registry for Isshortcut, where do you find it?
My System SpecsSystem Spec
16 Jun 2012   #9
neilp02

windows 7 ultimate 32bit
 
 

Haven't searched the registry for that yet, but will check it out and find out where its at. Will give you a report on it later today. Thanks for the tip.
My System SpecsSystem Spec
16 Jun 2012   #10
echoblue

windows 7 home premium x64 SP1
 
 

just finished fixing my own; i searched my own registry for IsShortcut. It appears 16 times in my own registry. i think if we can match them up, your problem might be solved. you're running utimate 32, and i'm premium 64, but i think these should match.

H_C_R / ApplicationReference = Reg_SZ with no value attached. from here on out, simply insert IsShortcut with no value, just Reg_SZ, except for the 2 with a value of "Yes"

/IEAssocFile.URL
/IEAssocFile..WEBSITE
/InternetShortcut
/lnkfile
/Microsoft.Website
/piffile
/WSHFile = Reg_SZ value "Yes" should be entered

H_L_M/Software/Classes/IsShortcut
/IE.AssocFile.URL REG_SZ
/IE.AssocFile.WEBSITE Reg_SZ
/InternetShortcut Reg_SZ
/lnkfile Reg_SZ
/Microsoft.Website Reg_SZ
/piffile Reg_SZ
/WSHFILE Reg_SZ = "Yes"

Let me know if this helps,

echoblue@optimum.net
My System SpecsSystem Spec
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 Internet Shortcut Icons Quit Working




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