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Windows 7: Notebook 'can't display desktop'

15 Jun 2012   #1
Ozlaine

Windows 7 home premium 64 bit
 
 
Notebook 'can't display desktop'

Hoping someone can help last couple of times I've switched my computer on it seems ok then says preparing desktop (unusual) then comes up with a safe mode looking screen with the recycle bin as the only icon and says it can't load desktop,(very unusual) then if I switch it off and on again it works fine I've run virus scans as this problem started happening after I was on the internet and have run Spybot Search and Destroy but they all come up with nothing... this has me really worried, why is it doing this? can anyone tell me? thanks to anyone who can help!


My System SpecsSystem Spec
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15 Jun 2012   #2
windude99

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by Ozlaine View Post
Hoping someone can help last couple of times I've switched my computer on it seems ok then says preparing desktop (unusual) then comes up with a safe mode looking screen with the recycle bin as the only icon and says it can't load desktop,(very unusual) then if I switch it off and on again it works fine I've run virus scans as this problem started happening after I was on the internet and have run Spybot Search and Destroy but they all come up with nothing... this has me really worried, why is it doing this? can anyone tell me? thanks to anyone who can help!
Do control+alt+delete and choose start task manager. Then, type in cmd.exe and press enter. (be sure to be doing this as an administrator)
Then, type in sfc /scannow and press enter.
My System SpecsSystem Spec
15 Jun 2012   #3
Ozlaine

Windows 7 home premium 64 bit
 
 
thanks for the advice :)

hey thanks for that what does that do? does that scan for something differently than the virus scan programmes?
My System SpecsSystem Spec
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15 Jun 2012   #4
windude99

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by Ozlaine View Post
hey thanks for that what does that do? does that scan for something differently than the virus scan programmes?
It will look for corrupted Windows 7 files and fix them (if it isn't too severe of damage)
My System SpecsSystem Spec
15 Jun 2012   #5
Ozlaine

Windows 7 home premium 64 bit
 
 

awesome! thankyou
My System SpecsSystem Spec
15 Jun 2012   #6
windude99

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by Ozlaine View Post
awesome! thankyou
Your welcome! Be sure to tell use the results of the sfc scan.
My System SpecsSystem Spec
15 Jun 2012   #7
Ozlaine

Windows 7 home premium 64 bit
 
 

ran into a problem when I tried to do that, I am logged on as administrator, but it says I need to be administrator to do a scan... heeelp! LOL
My System SpecsSystem Spec
15 Jun 2012   #8
windude99

Windows 7 Professional x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by Ozlaine View Post
ran into a problem when I tried to do that, I am logged on as administrator, but it says I need to be administrator to do a scan... heeelp! LOL
This should help you: Run a Command as Administrator from the Windows 7 / Vista Run box - How-To Geek
My System SpecsSystem Spec
15 Jun 2012   #9
doubled822

Windows 7 Ultimate x64, BackTrack Linux 5 R2, Windows XP
 
 

Upon following windude's advice, if that fails, you may have a corrupted profile. Copy your documents, etc anything that might be stored in your profile you want to keep and then browse to:

C:\Users\

Find your login folder and rename it to yourname.old and reboot. Windows will create a new profile for you.
My System SpecsSystem Spec
15 Jun 2012   #10
Bongo

Microsoft Community Contributor Award Recipient

Win 7 Pro x64 / Win 8.1 Pro
 
 

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 Notebook 'can't display desktop'




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