Solved Notebook 'can't display desktop'

O

Ozlaine

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Hoping someone can help :) last couple of times I've switched my computer on it seems ok then says preparing desktop (unusual) then comes up with a safe mode looking screen with the recycle bin as the only icon and says it can't load desktop,(very unusual) then if I switch it off and on again it works fine I've run virus scans as this problem started happening after I was on the internet and have run Spybot Search and Destroy but they all come up with nothing... this has me really worried, why is it doing this? can anyone tell me? thanks to anyone who can help! :)
 

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Windows 7 home premium 64 bit
OS
Windows 7 home premium 64 bit
Ozlaine said:
Hoping someone can help :) last couple of times I've switched my computer on it seems ok then says preparing desktop (unusual) then comes up with a safe mode looking screen with the recycle bin as the only icon and says it can't load desktop,(very unusual) then if I switch it off and on again it works fine I've run virus scans as this problem started happening after I was on the internet and have run Spybot Search and Destroy but they all come up with nothing... this has me really worried, why is it doing this? can anyone tell me? thanks to anyone who can help! :)
Click to expand...
Do control+alt+delete and choose start task manager. Then, type in cmd.exe and press enter. (be sure to be doing this as an administrator)
Then, type in sfc /scannow and press enter.
 

My Computer My Computer

At a glance

Windows 7 Professional x64 Service Pack 1AMD Athlon X4 6456GB DDR3 1066Sapphire Radeon HD 5670 512MB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10
thanks for the advice :)

hey thanks for that what does that do? does that scan for something differently than the virus scan programmes? :)
 

My Computer My Computer

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Windows 7 home premium 64 bit
OS
Windows 7 home premium 64 bit
Ozlaine said:
hey thanks for that what does that do? does that scan for something differently than the virus scan programmes? :)
Click to expand...
It will look for corrupted Windows 7 files and fix them (if it isn't too severe of damage)
 

My Computer My Computer

At a glance

Windows 7 Professional x64 Service Pack 1AMD Athlon X4 6456GB DDR3 1066Sapphire Radeon HD 5670 512MB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10
awesome! thankyou :D
 

My Computer My Computer

At a glance

Windows 7 home premium 64 bit
OS
Windows 7 home premium 64 bit

My Computer My Computer

At a glance

Windows 7 Professional x64 Service Pack 1AMD Athlon X4 6456GB DDR3 1066Sapphire Radeon HD 5670 512MB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10
ran into a problem when I tried to do that, I am logged on as administrator, but it says I need to be administrator to do a scan... heeelp! LOL
 

My Computer My Computer

At a glance

Windows 7 home premium 64 bit
OS
Windows 7 home premium 64 bit

My Computer My Computer

At a glance

Windows 7 Professional x64 Service Pack 1AMD Athlon X4 6456GB DDR3 1066Sapphire Radeon HD 5670 512MB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10
Upon following windude's advice, if that fails, you may have a corrupted profile. Copy your documents, etc anything that might be stored in your profile you want to keep and then browse to:

C:\Users\

Find your login folder and rename it to yourname.old and reboot. Windows will create a new profile for you.
 

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Windows 7 Ultimate x64, BackTrack Linux 5 R2,...Intel Core i7 920 OC to 3.6GHzCorsair 6GB DDR3ATI Radeon 4890
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64, BackTrack Linux 5 R2, Windows XP
CPU
Intel Core i7 920 OC to 3.6GHz
Motherboard
ASUS P6T Deluxe V2
Memory
Corsair 6GB DDR3
Graphics Card(s)
ATI Radeon 4890
Monitor(s) Displays
ASUS 23"
Screen Resolution
1920x1080
Hard Drives
150GB Velociraptor
640GB
PSU
Corsair 850w
Case
CoolerMaster HAF932
Cooling
CoolerMaster V8
Internet Speed
30Mbps

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Win 7 Pro x64 / Win 10 ProIntel(R) Core(TM) i7-3630QM CPU @ 2.40GHz12 GB(1) Intel(R) HD Graphics 4000 (2) NVIDIA GeFo...
Computer type
Laptop
Computer Manufacturer/Model Number
Sager NP9170
OS
Win 7 Pro x64 / Win 10 Pro
CPU
Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
Motherboard
CLEVO P170EM
Memory
12 GB
Graphics Card(s)
(1) Intel(R) HD Graphics 4000 (2) NVIDIA GeForce GTX 675M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Monitor(s) Displays
17.3
Screen Resolution
1920x1080
Hard Drives
(1) Samsung 860 EVO 500GB(OS) (1) Samsung 860 EVO 500GB(Data)
Keyboard
Backlite
Antivirus
MSE, Malwarebytes Pro
Browser
Firefox
Other Info
DESKTOP: Custom-built.
OS: Win 10 Pro x64.
CASE: Rosewill R5.
CPU: Intel I5 4670K CPU @ 3.40GHz.
CPU COOLER: Cool Master Hyper 212 EVO.
MOTHERBOARD: Asus Z87-A.
MEMORY: Kingston HyperX 2x4 GB.
GPU: Nvidia Geforce 650 TI.
PSU: Corsair TX750.
DRIVES: (1) Samsung 840 120 GB SSD (2) Western Digital blue 500 GB 7200 RPM.
doubled822 said:
Upon following windude's advice, if that fails, you may have a corrupted profile. Copy your documents, etc anything that might be stored in your profile you want to keep and then browse to:

C:\Users\

Find your login folder and rename it to yourname.old and reboot. Windows will create a new profile for you.
Click to expand...
I don't recommend doing that. If the profile is corrupted, the OP needs to back up their data and delete the account through control panel, which is the safe way.
 

My Computer My Computer

At a glance

Windows 7 Professional x64 Service Pack 1AMD Athlon X4 6456GB DDR3 1066Sapphire Radeon HD 5670 512MB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10
windude99 said:
doubled822 said:
Upon following windude's advice, if that fails, you may have a corrupted profile. Copy your documents, etc anything that might be stored in your profile you want to keep and then browse to:

C:\Users\

Find your login folder and rename it to yourname.old and reboot. Windows will create a new profile for you.
Click to expand...
I don't recommend doing that. If the profile is corrupted, the OP needs to back up their data and delete the account through control panel, which is the safe way.
Click to expand...

Agreed, however the reason I recommended it this way was in case it isn't actually the profile, then it can be restored by removing the .old. This was more straightforward with XP, however I've seen 7 be a little finicky with this process. :D
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64, BackTrack Linux 5 R2,...Intel Core i7 920 OC to 3.6GHzCorsair 6GB DDR3ATI Radeon 4890
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64, BackTrack Linux 5 R2, Windows XP
CPU
Intel Core i7 920 OC to 3.6GHz
Motherboard
ASUS P6T Deluxe V2
Memory
Corsair 6GB DDR3
Graphics Card(s)
ATI Radeon 4890
Monitor(s) Displays
ASUS 23"
Screen Resolution
1920x1080
Hard Drives
150GB Velociraptor
640GB
PSU
Corsair 850w
Case
CoolerMaster HAF932
Cooling
CoolerMaster V8
Internet Speed
30Mbps
thanks everyone, have tried all suggested, scan did'nt find any corruptions :-/ so... maybe my computer is just poking it's tounge at me and laughing?
 

My Computer My Computer

At a glance

Windows 7 home premium 64 bit
OS
Windows 7 home premium 64 bit
Ozlaine said:
thanks everyone, have tried all suggested, scan did'nt find any corruptions :-/ so... maybe my computer is just poking it's tounge at me and laughing?
Click to expand...

Try checking your event logs. In Windows Search (if you can get that far), type "event viewer" and hit enter. It will take some time to load the logs. Click "Windows Logs" and check your Application and System logs. Profile issues are usually logged here.

If you find any exclamations or red icons, post the information from the log entry.

In addition to the profile recommendations, you could also try creating a new user through control panel instead of messing with your current profile. If you can log in with the new user hunky-dory, it is most likely a profile issue.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64, BackTrack Linux 5 R2,...Intel Core i7 920 OC to 3.6GHzCorsair 6GB DDR3ATI Radeon 4890
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64, BackTrack Linux 5 R2, Windows XP
CPU
Intel Core i7 920 OC to 3.6GHz
Motherboard
ASUS P6T Deluxe V2
Memory
Corsair 6GB DDR3
Graphics Card(s)
ATI Radeon 4890
Monitor(s) Displays
ASUS 23"
Screen Resolution
1920x1080
Hard Drives
150GB Velociraptor
640GB
PSU
Corsair 850w
Case
CoolerMaster HAF932
Cooling
CoolerMaster V8
Internet Speed
30Mbps
Be sure to tell us what solved your problem so people that have this problem in the future know how to fix it.
 

My Computer My Computer

At a glance

Windows 7 Professional x64 Service Pack 1AMD Athlon X4 6456GB DDR3 1066Sapphire Radeon HD 5670 512MB GDDR5
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion P7-1010
OS
Windows 7 Professional x64 Service Pack 1
CPU
AMD Athlon X4 645
Motherboard
Foxxcon N-Alvorix RS880
Memory
6GB DDR3 1066
Graphics Card(s)
Sapphire Radeon HD 5670 512MB GDDR5
Sound Card
Realtek Integrated Audio
Monitor(s) Displays
HP 2011x
Screen Resolution
1600x900
Hard Drives
1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM
PSU
Seasonic S12 II Bronze 380 Watt
Case
HP OEM
Cooling
Coolermaster Heatsink, AVC Case Fan
Keyboard
HP OEM- Made by Chicony
Mouse
HP OEM- Made by Logitech
Internet Speed
20MBit Down/4 Up
Antivirus
Microsoft Security Essentials
Browser
Internet Explorer 10
OK sorry bout that, this post had the solved option, but not a give up option LOL otherwise it would've been, give up... computer seems to be behaving now... LOL
 

My Computer My Computer

At a glance

Windows 7 home premium 64 bit
OS
Windows 7 home premium 64 bit
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