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Windows 7: No way of logging into computer

18 Jun 2012   #1

Windows 7 home premium
 
 
No way of logging into computer

Hello, I have no clue what my password is to log in. The only account I can get into is the guest account. I have tried using NT Password & Registry Editor and it says password has been changed but when I try logging in it still says wrong pw. Also I notice this completely took off the option to log into my account I created it was not listed on the log in screen until I did a restore from a repair disc I created. But that obviously did not help the password problem.

I am running Win 7 Home Premium on a Gateway ID49C07u. If there is a way to completely restore the computer back to factory instead of finding the password this is no problem. Any help would be appreciated.

My System SpecsSystem Spec
.

18 Jun 2012   #2

Windows 8 Core X64
 
 

According to the manual for your computer here:
Quote:
Recovering from the hard drive during startup
To reinstall Windows and all pre-installed software and drivers:
1. Turn on your computer, then press Alt+F10 during startup. Gateway Recovery Management opens.
2. Click on Restore system from factory default.
Caution: Continuing the process will erase all files on your hard drive.
3. Click on Next. Your hard drive’s original, factory-loaded conten ts are recovered. This process will take several
minutes.
My System SpecsSystem Spec
18 Jun 2012   #3

Windows 7 home premium
 
 

Thanks, it was working..got to about 55% and then says


Restore failed - Error code= 0x45d (WIMApplyImage cannot apply image : The request could not be preformed because of an I/O device error
My System SpecsSystem Spec
.


19 Jun 2012   #4

Windows 7 home premium
 
 

lol it gets worse. I was able to run chkdsk and it said no bad sectors ect.. BUT

Ever since I tried doing the factory restore and I got that error code above I have not been able to log on now. I keep getting a black Windows Boot Manager screen with error code

Status: 0x000000f

Info: Windows failed to load because the NLS data is missing, or is corrupt. This only started happening after the failed restore attempt, chkdsk found nothing wrong.
My System SpecsSystem Spec
19 Jun 2012   #5

Windows 7 home premium
 
 

Restore failed - Error code= 0x45d (WIMApplyImage cannot apply image : The request could not be preformed because of an I/O device error

That is the problem I need to fix so I can just restore this thing already.
My System SpecsSystem Spec
19 Jun 2012   #6

Windows 7 home premium
 
 

Also, not sure if this has anything to do with the restore messing up but I notice in BIOS under security it says HDD Password IS : Frozen. I do know the password just see nowhere it lets me enter it. It made me enter the HDD Password before I even tried the new factory restore so I am not sure it has much to do anything with it since I already entered it for them before the start of restore
My System SpecsSystem Spec
19 Jun 2012   #7

Windows 7 home premium
 
 

Sorry another piece of info, again not sure if it matters but when I do put in the Windows 7 startup repair disc it is able to still find the OP system.
My System SpecsSystem Spec
19 Jun 2012   #8

Windows 7 Ultimate x64
 
 

Are there any HD tests in the BIOS that you can run?

Did you make recovery disks?

If you can't get back to the factory install would you be willing to do a fresh retail install?
My System SpecsSystem Spec
19 Jun 2012   #9

Windows 7 home premium
 
 

I ran a memory test and it found nothing. That is the only thing I seen to try. Any idea where else it may be or what it may be called?

No recovery disks. I would be willing to do any install that's possible right about now.

thanks
My System SpecsSystem Spec
19 Jun 2012   #10

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Gene24 View Post
I ran a memory test and it found nothing. That is the only thing I seen to try. Any idea where else it may be or what it may be called?
Any test would be available from the BIOS page that specifies the details for the installed hard disk(s).

Quote   Quote: Originally Posted by Gene24 View Post
No recovery disks. I would be willing to do any install that's possible right about now.

thanks
See this tutorial from the forum for installing fresh using your known COA product key:

Clean Install : Factory COA Activation Key
My System SpecsSystem Spec
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 No way of logging into computer





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