Unable to delete/copy a file Error 0x80070091


  1. Posts : 4
    Home Premium 64 bit
       #1

    Unable to delete/copy a file Error 0x80070091


    Hi Folks

    I have just bought my new PC with Windows 7 Home Premium and installed Windows Mail.

    In trying to copy my Window Mail messages folder from my old computer, copying in onto an external hard drive, and I am unable to copy it then onto me new computer.

    Temporarily I have changed the location of my Store folder to this hard drive and Windows Mail works and displays all of my saved messages :)

    However, when I open Windows Mail I receive this error message

    WinMail.exe – Corrupt File
    The file or directory J:\Backup\Windows Mail\Local folders\Imported Folder (1)\System ISP\Symantec\Symantec re c0c is corrupt and unreadable. Please run Chkdsk utility’

    I have run the Chkdsk utility to no avail. So Tried to delete the file and received the Error 0x80070091

    Please can somebody help me out?

    Jacqui
      My Computer


  2. Posts : 2,009
    Windows 7 Ultimate x86
       #2

    Hi Jacqui and welcome to SF!
    Try deleting the file in question in safe mode

    Safe Mode

    -DG
      My Computer


  3. Posts : 4
    Home Premium 64 bit
    Thread Starter
       #3

    DG

    Thank you for the welcome and rapid reply, much appreciated :)

    I will try this and post.

    Jacqui
      My Computer


  4. Posts : 4
    Home Premium 64 bit
    Thread Starter
       #4

    DG worked perfectly, BIG thanks

    Forums like this are a gem, glad I joined :)

    Jacqui
    Last edited by Jacqueline78; 21 Jun 2012 at 00:03.
      My Computer


 

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