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Windows 7: Can't copy and paste,view pictures,drag and drop files


21 Jun 2012   #1

windows 7 32bit
 
 
Can't copy and paste,view pictures,drag and drop files

Hi I really need some help. I have been most the day trying to solve these issues and nothing has worked. Basically I moved house couple of weeks ago and just go round to plugging my computer in and these are the issues I am having, whether they are all related I wouldn't know...

1.I can't copy and paste files , whether it's by mouse or keyboard. It seems to work on text by not files.When I try to copy and paste files it makes the noise it doe's like if you were to press an incorrect key .

2.I can't move files from one fold to another or on to my desktop.

3.I can't seem to view any pictures in windows photo viewer it just says loading all the time.

4.I went on to account settings to see if it was to do with administrative properties but I am classed as the admin anyway and even when I click on create a new user or manage user settings (anything with the admin symbol near the option) it just doe's nothing.

I Have rebooted,system restored and lots of other things that people have suggested by nothing works , even on safe mode it doe's the same and on hidden admin that i unlocked. I really am stuck. I have just done a sfc /scannow and it says it found corrupted files but couldn't fix them. I copy and pasted this from the CBS.LOG and have no clue as to what im looking for ,so wondering if anyone can help.

Code:
 
x00000064) components
2012-06-21 19:39:45, Info CSI 00000105 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:39:55, Info CSI 00000107 [SR] Verify complete
2012-06-21 19:39:56, Info CSI 00000108 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:39:56, Info CSI 00000109 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:40:02, Info CSI 0000010c [SR] Verify complete
2012-06-21 19:40:02, Info CSI 0000010d [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:40:02, Info CSI 0000010e [SR] Beginning Verify
and Repair transaction
2012-06-21 19:40:11, Info CSI 00000110 [SR] Verify complete
2012-06-21 19:40:11, Info CSI 00000111 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:40:11, Info CSI 00000112 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:40:15, Info CSI 00000114 [SR] Verify complete
2012-06-21 19:40:15, Info CSI 00000115 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:40:15, Info CSI 00000116 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:40:19, Info CSI 00000118 [SR] Verify complete
2012-06-21 19:40:19, Info CSI 00000119 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:40:19, Info CSI 0000011a [SR] Beginning Verify
and Repair transaction
2012-06-21 19:40:22, Info CSI 0000011c [SR] Verify complete
2012-06-21 19:40:23, Info CSI 0000011d [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:40:23, Info CSI 0000011e [SR] Beginning Verify
and Repair transaction
2012-06-21 19:40:26, Info CSI 00000121 [SR] Verify complete
2012-06-21 19:40:26, Info CSI 00000122 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:40:26, Info CSI 00000123 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:40:28, Info CSI 00000125 [SR] Verify complete
2012-06-21 19:40:28, Info CSI 00000126 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:40:28, Info CSI 00000127 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:40:41, Info CSI 00000129 [SR] Verify complete
2012-06-21 19:40:42, Info CSI 0000012a [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:40:42, Info CSI 0000012b [SR] Beginning Verify
and Repair transaction
2012-06-21 19:40:47, Info CSI 0000012e [SR] Verify complete
2012-06-21 19:40:48, Info CSI 0000012f [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:40:48, Info CSI 00000130 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:40:52, Info CSI 00000132 [SR] Verify complete
2012-06-21 19:40:52, Info CSI 00000133 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:40:52, Info CSI 00000134 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:40:55, Info CSI 00000136 [SR] Cannot repair me
mber file [l:18{9}]"slmgr.vbs" of Microsoft-Windows-Security-SPP-Tools, Version
= 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, Versio
nScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, Type
Name neutral, PublicKey neutral in the store, hash mismatch
2012-06-21 19:40:56, Info CSI 00000138 [SR] Cannot repair me
mber file [l:18{9}]"slmgr.vbs" of Microsoft-Windows-Security-SPP-Tools, Version
= 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, Versio
nScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, Type
Name neutral, PublicKey neutral in the store, hash mismatch
2012-06-21 19:40:56, Info CSI 00000139 [SR] This component w
as referenced by [l:198{99}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e
35~x86~~6.1.7600.16385.WindowsFoundationDelivery"
2012-06-21 19:40:56, Info CSI 0000013c [SR] Could not reproj
ect corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"slm
gr.vbs"; source file in store is also corrupted
2012-06-21 19:40:56, Info CSI 0000013e [SR] Verify complete
2012-06-21 19:40:56, Info CSI 0000013f [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:40:56, Info CSI 00000140 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:41:03, Info CSI 00000143 [SR] Verify complete
2012-06-21 19:41:04, Info CSI 00000144 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:41:04, Info CSI 00000145 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:41:07, Info CSI 00000147 [SR] Verify complete
2012-06-21 19:41:07, Info CSI 00000148 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:41:07, Info CSI 00000149 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:41:11, Info CSI 0000014b [SR] Verify complete
2012-06-21 19:41:11, Info CSI 0000014c [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:41:11, Info CSI 0000014d [SR] Beginning Verify
and Repair transaction
2012-06-21 19:41:15, Info CSI 0000014f [SR] Verify complete
2012-06-21 19:41:15, Info CSI 00000150 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:41:15, Info CSI 00000151 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:41:19, Info CSI 00000154 [SR] Verify complete
2012-06-21 19:41:19, Info CSI 00000155 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:41:19, Info CSI 00000156 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:41:24, Info CSI 00000158 [SR] Verify complete
2012-06-21 19:41:25, Info CSI 00000159 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:41:25, Info CSI 0000015a [SR] Beginning Verify
and Repair transaction
2012-06-21 19:41:27, Info CSI 0000015c [SR] Verify complete
2012-06-21 19:41:27, Info CSI 0000015d [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:41:27, Info CSI 0000015e [SR] Beginning Verify
and Repair transaction
2012-06-21 19:41:31, Info CSI 00000160 [SR] Verify complete
2012-06-21 19:41:31, Info CSI 00000161 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:41:31, Info CSI 00000162 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:41:37, Info CSI 00000165 [SR] Verify complete
2012-06-21 19:41:37, Info CSI 00000166 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:41:37, Info CSI 00000167 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:41:40, Info CSI 00000169 [SR] Verify complete
2012-06-21 19:41:40, Info CSI 0000016a [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:41:40, Info CSI 0000016b [SR] Beginning Verify
and Repair transaction
2012-06-21 19:41:46, Info CSI 0000016d [SR] Verify complete
2012-06-21 19:41:46, Info CSI 0000016e [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:41:46, Info CSI 0000016f [SR] Beginning Verify
and Repair transaction
2012-06-21 19:41:51, Info CSI 00000171 [SR] Verify complete
2012-06-21 19:41:51, Info CSI 00000172 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:41:51, Info CSI 00000173 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:41:54, Info CSI 00000175 [SR] Verify complete
2012-06-21 19:41:54, Info CSI 00000176 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:41:54, Info CSI 00000177 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:41:55, Info CSI 00000179 [SR] Verify complete
2012-06-21 19:41:55, Info CSI 0000017a [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:41:55, Info CSI 0000017b [SR] Beginning Verify
and Repair transaction
2012-06-21 19:41:59, Info CSI 0000017d [SR] Verify complete
2012-06-21 19:41:59, Info CSI 0000017e [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:41:59, Info CSI 0000017f [SR] Beginning Verify
and Repair transaction
2012-06-21 19:42:02, Info CSI 00000181 [SR] Verify complete
2012-06-21 19:42:02, Info CSI 00000182 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:42:02, Info CSI 00000183 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:42:04, Info CSI 00000185 [SR] Verify complete
2012-06-21 19:42:04, Info CSI 00000186 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:42:04, Info CSI 00000187 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:42:07, Info CSI 00000189 [SR] Verify complete
2012-06-21 19:42:07, Info CSI 0000018a [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:42:07, Info CSI 0000018b [SR] Beginning Verify
and Repair transaction
2012-06-21 19:42:11, Info CSI 0000018d [SR] Verify complete
2012-06-21 19:42:11, Info CSI 0000018e [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:42:11, Info CSI 0000018f [SR] Beginning Verify
and Repair transaction
2012-06-21 19:42:20, Info CSI 00000191 [SR] Verify complete
2012-06-21 19:42:20, Info CSI 00000192 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:42:20, Info CSI 00000193 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:42:27, Info CSI 00000195 [SR] Verify complete
2012-06-21 19:42:27, Info CSI 00000196 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:42:27, Info CSI 00000197 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:42:30, Info CSI 00000199 [SR] Verify complete
2012-06-21 19:42:30, Info CSI 0000019a [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:42:30, Info CSI 0000019b [SR] Beginning Verify
and Repair transaction
2012-06-21 19:42:32, Info CSI 0000019d [SR] Verify complete
2012-06-21 19:42:32, Info CSI 0000019e [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:42:32, Info CSI 0000019f [SR] Beginning Verify
and Repair transaction
2012-06-21 19:42:34, Info CSI 000001a1 [SR] Verify complete
2012-06-21 19:42:34, Info CSI 000001a2 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:42:34, Info CSI 000001a3 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:42:36, Info CSI 000001a5 [SR] Verify complete
2012-06-21 19:42:36, Info CSI 000001a6 [SR] Verifying 100 (0
x00000064) components
2012-06-21 19:42:36, Info CSI 000001a7 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:42:40, Info CSI 000001a9 [SR] Verify complete
2012-06-21 19:42:41, Info CSI 000001aa [SR] Verifying 79 (0x
0000004f) components
2012-06-21 19:42:41, Info CSI 000001ab [SR] Beginning Verify
and Repair transaction
2012-06-21 19:42:43, Info CSI 000001ad [SR] Verify complete
2012-06-21 19:42:43, Info CSI 000001ae [SR] Repairing 4 comp
onents
2012-06-21 19:42:43, Info CSI 000001af [SR] Beginning Verify
and Repair transaction
2012-06-21 19:42:43, Info CSI 000001b0 [SR] Cannot verify co
mponent files for Microsoft-Windows-ieframe-Optional, Version = 8.0.7600.16385,
pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS,
PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, Publ
icKey neutral, manifest is damaged (FALSE)
2012-06-21 19:42:43, Info CSI 000001b1 [SR] Cannot verify co
mponent files for Microsoft-Windows-IE-WinsockAutodialStub, Version = 8.0.7600.1
6385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 n
onSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral
, PublicKey neutral, manifest is damaged (FALSE)
2012-06-21 19:42:43, Info CSI 000001b3 [SR] Cannot repair me
mber file [l:18{9}]"mspqm.sys" of Microsoft-Windows-KernelStreamingSupport, Vers
ion = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, Ve
rsionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral,
TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-06-21 19:42:43, Info CSI 000001b5 [SR] Cannot repair me
mber file [l:18{9}]"slmgr.vbs" of Microsoft-Windows-Security-SPP-Tools, Version
= 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, Versio
nScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, Type
Name neutral, PublicKey neutral in the store, hash mismatch
2012-06-21 19:42:43, Info CSI 000001b7 [SR] Cannot repair me
mber file [l:18{9}]"slmgr.vbs" of Microsoft-Windows-Security-SPP-Tools, Version
= 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, Versio
nScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, Type
Name neutral, PublicKey neutral in the store, hash mismatch
2012-06-21 19:42:43, Info CSI 000001b8 [SR] This component w
as referenced by [l:198{99}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e
35~x86~~6.1.7600.16385.WindowsFoundationDelivery"
2012-06-21 19:42:43, Info CSI 000001bb [SR] Could not reproj
ect corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"slm
gr.vbs"; source file in store is also corrupted
2012-06-21 19:42:43, Info CSI 000001bc [SR] Repaired file \S
ystemRoot\WinSxS\Manifests\\[ml:22{11},l:18{9}]"mspqm.sys" by copying from backu
p
2012-06-21 19:42:43, Info CSI 000001be [SR] Repairing corrup
ted file [ml:520{260},l:62{31}]"\??\C:\Windows\System32\drivers"\[l:18{9}]"mspqm
.sys" from store
2012-06-21 19:42:43, Info CSI 000001c0 [SR] Repair complete
2012-06-21 19:42:43, Info CSI 000001c1 [SR] Committing trans
action
2012-06-21 19:42:43, Info CSI 000001c2 [SR] Cannot commit in
teractively, there are boot critical components being repaired
2012-06-21 19:42:43, Info CSI 000001c3 [SR] Repairing 4 comp
onents
2012-06-21 19:42:43, Info CSI 000001c4 [SR] Beginning Verify
and Repair transaction
2012-06-21 19:42:43, Info CSI 000001c5 [SR] Cannot verify co
mponent files for Microsoft-Windows-ieframe-Optional, Version = 8.0.7600.16385,
pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS,
PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, Publ
icKey neutral, manifest is damaged (FALSE)
2012-06-21 19:42:43, Info CSI 000001c6 [SR] Cannot verify co
mponent files for Microsoft-Windows-IE-WinsockAutodialStub, Version = 8.0.7600.1
6385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 n
onSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral
, PublicKey neutral, manifest is damaged (FALSE)
2012-06-21 19:42:43, Info CSI 000001c8 [SR] Cannot repair me
mber file [l:18{9}]"mspqm.sys" of Microsoft-Windows-KernelStreamingSupport, Vers
ion = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, Ve
rsionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral,
TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-06-21 19:42:43, Info CSI 000001ca [SR] Cannot repair me
mber file [l:18{9}]"slmgr.vbs" of Microsoft-Windows-Security-SPP-Tools, Version
= 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, Versio
nScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, Type
Name neutral, PublicKey neutral in the store, hash mismatch
2012-06-21 19:42:43, Info CSI 000001cc [SR] Cannot repair me
mber file [l:18{9}]"slmgr.vbs" of Microsoft-Windows-Security-SPP-Tools, Version
= 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, Versio
nScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, Type
Name neutral, PublicKey neutral in the store, hash mismatch
2012-06-21 19:42:43, Info CSI 000001cd [SR] This component w
as referenced by [l:198{99}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e
35~x86~~6.1.7600.16385.WindowsFoundationDelivery"
2012-06-21 19:42:43, Info CSI 000001d0 [SR] Could not reproj
ect corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"slm
gr.vbs"; source file in store is also corrupted
2012-06-21 19:42:43, Info CSI 000001d1 [SR] Repaired file \S
ystemRoot\WinSxS\Manifests\\[ml:22{11},l:18{9}]"mspqm.sys" by copying from backu
p
2012-06-21 19:42:43, Info CSI 000001d3 [SR] Repairing corrup
ted file [ml:520{260},l:62{31}]"\??\C:\Windows\System32\drivers"\[l:18{9}]"mspqm
.sys" from store
2012-06-21 19:42:43, Info CSI 000001d5 [SR] Repair complete
 
C:\Windows\system32>



My System SpecsSystem Spec
.

21 Jun 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Hello minnie and welcome to Seven Forums.

I'm not an SFC/ SCANNOW expert but I'd suggest you run the scan 3 times from an elevated command prompt, rebooting in between each scan. It can take several scans to repair the damaged / corrupt system files.

If SFC still can't repair everything you might want to consider a Repair Install. Hopefull this will fix your currently installed Windows 7 and preserve your user accounts, personal data, programs, system drivers, etc.

Repair Install
My System SpecsSystem Spec
Reply

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