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Windows 7: Your computer is locked. Metropolitan police

27 Jun 2012   #31
pcmatty

 

ok kool
my laptop is running very well.
mite set up times for a scan to keep it protected


My System SpecsSystem Spec
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29 Jun 2012   #32
Stuart Farmer

7 64 bit
 
 

I had the same problem on my laptop (running XP) yesterday.
This is how I easily fixed it:

1) Rebooted the laptop, pressing F8 contantly until you get the black screen.
2) Select "Safe Mode with Networking" (I'm on a network)
3) Download and run Malwarebytes from here
http://download.cnet.com/Malwarebytes-Anti-Malware/3001-8022_4-10804572.html?spi=03fd6a770ceff3c413a7d4694e38f2a9
4) It found 7 problems (including Trojans) which it fixed

All is now OK!
My System SpecsSystem Spec
29 Jun 2012   #33
gregrocker

 

Thanks for reporting what worked, Stuart. I had suggested that for Matt in my first post.
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29 Aug 2012   #34
studentdolly

windows 7 home premium 32 bit
 
 
I did all of the above and my laptop is still locked!

Hello, please help me. I followed through this thread and did everything as directed and my computer is still locked. I am somewhat tech savvy, my computer is covered by f-secure. Thanks , Susan
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29 Aug 2012   #35
gregrocker

 

What were the results of Malwarebytes run in Safe Mode, and Windows Defender run from boot CD?

Then work through the other steps if necessary in the link in my signature below to Fix Unbootable Win7
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29 Aug 2012   #36
edwar

7 x64
 
 

Never Mind
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25 Sep 2012   #37
Dave the Rave

Windows XP Professional
 
 

Quote   Quote: Originally Posted by Hanna 1 View Post
Matt
You can RUN WDO by booting cause it's offline, but you can not istall it alongside as you said whit MSE. Win7 came bundeled with defender but Microsoft decided to replace it with MSE. So when you download an install MSE, the latter take advantage and stops defender. Defender will be back with win8 later with the RTM release.
Take in consideration what GREG adviced to.
Hi, first time on the forum. A few of my good friends have had the above ransomeware virus on their 7 and (older) Vista PCs. Started in "Safe MOde" and tried the simple winlogon fix - no joy. Went further in to the registry to look at :
HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Run

and "above" \RunOnce

Each had been seperately used to start an unknown program on various PCs. No point in naming it as the name changes every time. Main point is that if you see some peculiar *.exe file quoted in "*\run" or "*\RunOnce", then be suspicious. Simple thing to do is to modify the string by putting a # at the beginning of the suspicious string. This basically says to Windows "ignore this". That way, you won't delete something you really need. Restart your PC and see what has happened. BTW, if any string refers to WMP*, this is a Media Player reference, so is OK. Additionaly, if you find a very oddly named folder in the %system%root, or in %system%root\ProgramData areas, take a look inside when in Safe Mode. There will almost certainly be two HTML files, one of which will be the main body of the lockout screen on normal boot, i.e. "Metropolitan Police" etc.

DELETE THIS ENTIRE FOLDER.

After this, run WDO, AND Malware Bytes - GREAT ADVICE FROM OTHERS ABOVE.
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 Your computer is locked. Metropolitan police




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