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Windows 7: Directory and files there but can't delete, move or rename

27 Jun 2012   #1
Ztruker

Windows 10 Pro X64
 
 
Directory and files there but can't delete, move or rename

The folder C:\ProgramData\Microsoft\Windows\Start Menu\Favorites\Hijack This is really there. I can open it in Windows Explorer and click on the links in it and they work.

If I try to delete, rename or move it I get an error.

From a Command Prompt, I get an error when I use the dir command:
Quote:
>dir "C:\ProgramData\Microsoft\Windows\Start Menu\Favorites\Hijack This"
Volume in drive C is D370_C
Volume Serial Number is C89E-70E8

Directory of C:\ProgramData\Microsoft\Windows\Start Menu\Favorites

File Not Found
If I do a dir of Favorites, it shows the Hijack This folder being there.
Quote:
>dir "C:\ProgramData\Microsoft\Windows\Start Menu\Favorites"
Volume in drive C is D370_C
Volume Serial Number is C89E-70E8

Directory of C:\ProgramData\Microsoft\Windows\Start Menu\Favorites

06/27/2012 09:40 PM <DIR> .
06/27/2012 09:40 PM <DIR> ..
03/25/2011 07:15 PM <DIR> Bookmarks Toolbar Folder
03/21/2011 08:09 PM <DIR> Florida
03/21/2011 08:09 PM <DIR> FPL
03/21/2011 08:09 PM <DIR> Fun Latin
03/25/2011 08:33 PM 141 Get Bookmark Add-ons.URL
07/27/2011 08:17 PM 211 Google.url
03/21/2011 08:09 PM <DIR> Hijack This
03/21/2011 08:09 PM <DIR> Hobbies and Lifestyles
Trying to delete from Windows Explorer gets this error:

Name:  HJTNotThere.jpg
Views: 23
Size:  59.7 KB

Tried LockHunter and it says it's not locked but does not allow me to Delete it.

I'm stumped, any ideas?




My System SpecsSystem Spec
.
28 Jun 2012   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

Try Unlocker. It might be the same as LockHunter, but it seems worth a try. Just be careful to deselect the crapware that it wants to install. See this post.
My System SpecsSystem Spec
28 Jun 2012   #3
MilesAhead

Windows 7 32 bit
 
 

Try opening Explorer then look in Task Manager to make sure it's the 64 bit Explorer. If somehow you are launching 32 bit versions then you will get system folder redirection kicking in.

If Explorer is 32 bit it will have the '*' in Task Manager.
My System SpecsSystem Spec
.

28 Jun 2012   #4
lehnerus2000

W7 Ultimate SP1, LM18 MATE, W10IP VM, W10 Home, #All 64 bit
 
 

Are there any "invisible characters" in the folder name (e.g. extra spaces or weird characters at the end)?
My System SpecsSystem Spec
28 Jun 2012   #5
Ztruker

Windows 10 Pro X64
 
 

explorer.exe - no * so 64 bit.
There is a trailing blank (x'20') but I've tried specifying that from various places, still no joy.
I'll give Unlocker a try as LockHunter is not doing me any good.

If nothing else, maybe I can find a program that will allow me to edit the file structure as it exists in the NTFS file system. Anyone know of one?
My System SpecsSystem Spec
28 Jun 2012   #6
Ztruker

Windows 10 Pro X64
 
 

Installed Unlocker but it never shows in the right click Context Menu.
My System SpecsSystem Spec
28 Jun 2012   #7
MilesAhead

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by Ztruker View Post
Installed Unlocker but it never shows in the right click Context Menu.
Did you install the 64 bit Unlocker? There's distinct 32 and 64 bit versions since it's implemented as a DLL.

64 bit Explorer can't load 32 bit DLL shell extensions.
My System SpecsSystem Spec
28 Jun 2012   #8
MilesAhead

Windows 7 32 bit
 
 

Hmm I just tried to open ProgramData\Favorites on my 32 bit system and got an Access Denied. Maybe it's a take ownership issue? Dunno' since I only use Start Menu when forced into it.
My System SpecsSystem Spec
28 Jun 2012   #9
FliGi7

XP / Win7 x64 Pro
 
 

Have you tried doing any of this in Safe Mode?

What was the genesis of this issue? Were you just trying to remove HiJack This one day? Or was there malware you might have contracted that warranted the install of HiJack This and now you can't remove it?
My System SpecsSystem Spec
28 Jun 2012   #10
Ztruker

Windows 10 Pro X64
 
 

That was it, needed the 64 bit version. Installed it and was able to delete the folder..... Many thanks
My System SpecsSystem Spec
Reply

 Directory and files there but can't delete, move or rename




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