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Windows 7: keyboard problem


29 Jun 2012   #1

windows 7 064 bit
 
 
keyboard problem

i have a hp dv6 7008tx notebook.
but it will keep typing 0 what is the problem anyone can solve.

My System SpecsSystem Spec
.

29 Jun 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Hello haibin88 and welcome to Seven Forums.

Couple of things you can try. Sometimes a piece of dirt or food particle gets stuck under a key and causes weird things to type out. A can of compressed air may dislodge the detritus.

Malware can cause problems. Run a full scan with your installed anti-virus suite and then run a secnd on-demand scan with the free Malwarebytes.

Double check your keyboard settings in control panel > keyboard > hardware tab. See if the device is working properly.

Also in control panel > region and language > keyboards and languages > change keyboards > advanced key settings > make sure your keyboard is set for the correct region/language and you don't have hotkeys set up.

USB devices attached to the computer could be interfering. Unplug them.

Plug in a different USB keyboard to see if problem continues. If it does you may have a hardware issue with the laptop.
My System SpecsSystem Spec
29 Jun 2012   #3

Windows 7 Pro x64 SP1
 
 

Quote   Quote: Originally Posted by haibin88 View Post
i have a hp dv6 7008tx notebook.
but it will keep typing 0 what is the problem anyone can solve.
Welcome to the windows 7 forums Haibin88

I had a brand new hp laptop that had the same problem. I called HP and they
overnighted me a new one with the same problem but on the 3rd laptop, it worked
the way it should.
How old is the laptop?

otherwise, you might want to check the keyboard for dirt under the keys.

rich
My System SpecsSystem Spec
.


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