Windows 7 won't start

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  1. Posts : 10
    windows 7 home premium 64 bit
       #1

    Windows 7 won't start


    Hi,

    So I'm not sure if this is virus related or not. I've just built a new computer and have had a hard time installing Kaspersky. When I try to start the computer, a Startup Repair window pops up and is unable to fix the problems that windows 7 seems to have.

    The message that pops up after this failure is: If you have recently attached a device to this computer, such as a camera or portable music player, remove it and restart your computer... yadayada contact your administrator yadayada...

    I had a USB key plugged in that I removed and still got this message.

    When I click into details, the problem signature is the following:

    Problem event name : StartupRepairOffline
    Problem signature 01: 6.1.7600.16325
    Problem signature 02: 6.1.7600.16325
    Problem signature 03: unknown
    Problem signature 04: 21200104
    Problem signature 05: AutoFailover
    Problem signature 06: 4
    Problem signature 07: CorruptFile
    Problem signature 01: 6.1.7600.16325

    Finally, in the diagnosis window, d:\windows\system32\drivers\iastor.sys is corrupt.

    I've considered simply re-installing windows7 since I basically have almost nothing on it now, but if I wipe my disk clean with a program like DBAN, will my license still work ( it's retail Windows 7 Home Premium license since I bought it off the microsoft website) ?
      My Computer


  2. Posts : 35
    Windows 7 home premium 64 bit
       #2

    Have you got your repair disc
      My Computer


  3. Posts : 10
    windows 7 home premium 64 bit
    Thread Starter
       #3

    No, I actually downloaded the ISO version from the website and burned it on a dvd (also I burned it using Nero and found out the existence of the Windows 7 USB/DVD download tool later on). Where can I get the Repair program ?
      My Computer


  4. Posts : 10
    windows 7 home premium 64 bit
    Thread Starter
       #4

    Ok, so I tried doing a system restore to right after the point where I installed all the drivers for the motherboard and vga card. The same problem happened.
      My Computer


  5. Posts : 10
    windows 7 home premium 64 bit
    Thread Starter
       #5

    So basically, what I'm planning to do now is to clean the hdd by using the DiskClean application by entering the Command Prompt at boot and to do a clean re-install of Windows 7. Does anybody have a better idea ( actually solving the problem.. ?!) because I'm not sure if this is even virus related or if this might happen again.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Run (Click the link ) Startup Repair using the installer DVD you have burnt (follow the instructions given there) .

    Run it three separate times , with restarts after every single run, and report back.
      My Computer


  7. Posts : 10
    windows 7 home premium 64 bit
    Thread Starter
       #7

    When I use the StartupRepair tool with restarts after every run, I don' t get any errors ( the tool doesn't find any). With the StartupRepair tool that starts after I boot the pc from the hdd, I get the error message listed in the first post.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Can you post a screenshot of your full screen disk management window ?
      My Computer


  9. Posts : 10
    windows 7 home premium 64 bit
    Thread Starter
       #9

    How do I do get a screenshot on a usb key or something when I can't get the computer to boot Windows ?
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Mark the 100 mb system reserved partition active using either method 2 or method 3 of Partition - Mark as Active , and then try repairing startup again.

    Do two more things. Run SFC /SCANNOW : Run in Command Prompt at Boot , and reinstall the necessary drivers provided in your intel motherboard's CD.
      My Computer


 
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