|29 Jun 2012||#1|
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Laptop running startup repair in a loop, no recovery disc
I am having a nightmare with my Dell Latitude E4300 laptop. At the moment it runs a continuous loop of start up repair and will not allow me to even attempt to get into Windows 7 until this has been done. When it runs the test it stops, giving the error message no OS files found on disk. Everytime I restart this process just continues.
It is a work laptop, so I do not have and windows recovery disks.
To make matters even worse, before the startup repair loop the laptop wouldnt even let me into the Windows system, even in safe mode. After attempting to get into safe mode it would stop at the driver classpnp.sys. Further tests would also show up the error message 2000 0146.
I am not technical at all, so am hoping this is going to make sense to someone who can explain it in very simple lanuage.
Just to reconfirm, I do not have any windows recovery disks - and cannot access safe mode at all.
Can anything be done?
|My System Specs|
|29 Jun 2012||#3|
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I am Makarand P from Dell Social Media and Communities team.
Regarding the issue you have mentioned the endless loop of start up repair is caused because the hard drive has gone bad and it is attempting to fix it but, it won't be able to do so. The hard drive needs to be replaced and the error message(2000 0146) confirms the same. Kindly private message me your service tag so that i can get in touch with you to fix the problem.
Thanks and regards,
Dell Social Media and Communities Responder.
|My System Specs|
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