Have a 1 year old Dell notebook. Just noticed that the battery meter is showing that it's only 49% charged. It shows that it's charging, but from time to time I would check how much and it only shows 49%. How can I correct this problem.
Thanks
You just might not be able to correct.
What battery meter are you referencing?
Use SIW | Hardware | Battery to get full info on your battery.
Link to SIW in my signature.
You might try cycling the battery. Unplug it, running from the battery until it drops to about 5 to 10% or until it automatically powers down. Plug it back in to see if it passes that 49% mark and continues to 100%. Do not unplug it until you're sure it won't go any higher.
You also might check to see if Dell has any factory software on there that may be interfering with proper reporting of the battery charge level. If there is, check its configuration.
Hi timlab1955,
My name is Ravi and I work for the Social Media and Community Team at Dell.
I understand your concern wherein I see that your battery charge does not go ahead than 49%.
Try charging the battery with the notebook turned off & Try doing BIOS Update and check.
Please follow the link below for you model and check the BIOS update and update it by going through the Instruction carefully.
http://dell.to/Qnizfs
Let us know the progress
Thanks & Regards
Dell_Ravi_Chandra
Dell Social Media Responder
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