New
#1
Windows will not boot up
Bought this asus laptop new December 2011 - used very little - everything time I am on broadband check for updates as it wasn't updating automatically. Then started getting warning that operating system wasn't valid so went through the procedure to authenticate it with the license number on the underside. Turned the laptop off with shut down the other night and now it won.t boot up windows. It says uploading windows files and then goes two a blue screen with a small bird, squiggles etc. A large cursor is there but nothing else.
Have tried repair and it just goes back to same screens, it won.t boot up to Safe Mode Have tried various F buttons and it just keeps going back to blue screen.
This laptop was bought from Argos - 12 month guarantee - is this a warranty thing or, as the laptop itself appears to be working ok will they say it is software and not their problem?
Or is there anything I can do tos rectify it.
Any help would be appreciated.
Thanks