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Cannot shut down computer; folder will not delete
Hello
I downloaded and installed RJ TextEd to enable me to write scripts in a programming language named Davinci. Since I started using it, I have had the following problems on my ASUS laptop:
- I cannot shut down or restart the computer; I click on the Start menu > Shut Down and nothing happens
- cntrl/alt/del does not do anything
- The blue Fn keys do nothing
I have uninstalled RJ TextEd, and deleted it everywhere except for the folder in which the setup file used to be. When I try to delete it from Windows Explorer, I get this message:
"This action can't be completed because the folder or a file in it is open in another program."
I have ended the processes, from Task Manager in the Control Panel, that this application was running.
I have tried all four methods on this page: In Windows 7 getting error "the action can't be completed - Microsoft Answers
When I tried Method 4, after hiding and disabling all the items in the Services tab, I tried to reboot, and got a message saying, "System Configuration cannot reboot the computer."
There was no RJ TextEd file or folder in the Temp folder.
I downloaded Unlocker, tried to run its installer or executable (ARO2012) and nothing happened.
The problem seems to be that this RJ TextEd folder is open somewhere in my computer. Is this the problem that's preventing me from shutting down the computer? What can I do to fix this? Thanks!