Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Cannot shut down computer; folder will not delete

08 Jul 2012   #1
Regulus Leonis

MS Windows 7 Home Premium 64-bit
 
 
Cannot shut down computer; folder will not delete

Hello
I downloaded and installed RJ TextEd to enable me to write scripts in a programming language named Davinci. Since I started using it, I have had the following problems on my ASUS laptop:
  • I cannot shut down or restart the computer; I click on the Start menu > Shut Down and nothing happens
  • cntrl/alt/del does not do anything
  • The blue Fn keys do nothing

I have uninstalled RJ TextEd, and deleted it everywhere except for the folder in which the setup file used to be. When I try to delete it from Windows Explorer, I get this message:
"This action can't be completed because the folder or a file in it is open in another program."

I have ended the processes, from Task Manager in the Control Panel, that this application was running.

I have tried all four methods on this page: In Windows 7 getting error "the action can't be completed - Microsoft Answers
When I tried Method 4, after hiding and disabling all the items in the Services tab, I tried to reboot, and got a message saying, "System Configuration cannot reboot the computer."

There was no RJ TextEd file or folder in the Temp folder.

I downloaded Unlocker, tried to run its installer or executable (ARO2012) and nothing happened.

The problem seems to be that this RJ TextEd folder is open somewhere in my computer. Is this the problem that's preventing me from shutting down the computer? What can I do to fix this? Thanks!


My System SpecsSystem Spec
.
09 Jul 2012   #2
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by Regulus Leonis View Post
........I downloaded Unlocker, tried to run its installer or executable (ARO2012) and nothing happened.....
Welcome to the Seven Forums!

Uninstall Unlocker (if you have not already done so). It is a nice tool to have. You need to 64bit version... but I would not try and install Unlocker while you computer is in this state. If you do opt to install Unlocker at a later date, see near the bottom of this post for some info.

1) Can you delete the folder in the safe mode?

Have you forced a shutdown via the power button?
(I'm just asking. I'm not suggesting that you do that.)

Try a forced "soft" shutdown (which is a bit kinder than forcing the computer off via the power button). Go to the Start Menu's search field and type in shutdown /f. That might get you a light box telling you that things need to close. If need be, click on the Force Close button.

Then restart into the safe mode and try to get rid of the folder that way.


2) You could try this version of a clean boot:
Troubleshoot Application Conflicts by Performing a Clean Startup
(As opposed to the version you linked to in those 4 things in that post.)


3) You could also run a tool that is normally used in getting rid of infections:
RKill Download
(Give it time to work)

That should end most (all?) non-essential things - then try to manually delete the folder.
My System SpecsSystem Spec
09 Jul 2012   #3
Regulus Leonis

MS Windows 7 Home Premium 64-bit
 
 

Quote:
1) Can you delete the folder in the safe mode?
I couldn't get into Safe Mode because the System Configuration couldn't shut the computer down.
Quote:
Have you forced a shutdown via the power button?
(I'm just asking. I'm not suggest ing that you do that.)
I closed the monitor, then reopened it and pressed the power button since the screen was black. It opened right up to Windows without prompting for my password.
Quote:
Try a forced "soft" shutdown (which is a bit kinder than forcing the computer off via the power button). Go to the Start Menu's search field and type in shutdown /f. That might get you a light box telling you that things need to close. If need be, click on the Force Close button.
It worked!! I hit enter after typing in shutdown /f, and it shut down, then I rebooted and simply deleted the RJ TextEd folder. The computer runs as well as it ever has now; maybe due to deleting all those Temp files. Thank you!
My System SpecsSystem Spec
.

09 Jul 2012   #4
UsernameIssues

W7 Pro SP1 64bit
 
 

Great - thanks for letting us know the results :-)
My System SpecsSystem Spec
Reply

 Cannot shut down computer; folder will not delete




Thread Tools




Similar help and support threads
Thread Forum
computer shut down
Lately, when running a particular program, especially the Microsoft Security Essentials, after appx. 6 minutes the screen goes black. I'll move the mouse and my administrator icon appears in the center of the screen, (other icons are missing) under the icon is my name, under that "Locked" and below...
General Discussion
Computer Crash. Found Virus Responsible. Can't delete source folder.
Hello, My computer crashed less than a half hour ago. Just turned itself off. I was able to reboot and didn't lose anything. After some searching I discovered the source of the problem: US Tech Support Framework which is a partner company with My Clean PC which is a scam. I started to download My...
System Security
Certain computer games shut down my computer
First off, I'd like to say that this isn't an overheating issue, because I am able to play Computer intensive games (like Star Craft II) for 4+ hours with no problems, but I can't play certain games for longer than 15-20 minutes. So far it has only happened to me with 3 games: 1. Halo Combat...
Gaming
Not able to delete folder in folder infinite structure.
I was using Netbeans IDE and xampp, It crashed when I moved a project using its function, and when I checked out the folder it had infinite folder in folder structure. Its not possible to delete it , I can not open more than below . . ...
General Discussion
Can't restart/shut down, can't open iTunes, folder issues
My biggest issue is I can't restart my machine which I think might be the source of the other problems. I've searched through various forums and one solution that seemed to help a lot of people involved the Device Manager and the IEEE1394 Bus host controller. When I go to my Device Manager in...
Performance & Maintenance
What can I shut down or delete in Task Scheduler ?
Hello all I remember that I had noting running in Task Scheduler in XP but in Win7 there seems to be a whole bunch of stuff that is there by default. Seems like a lot of it is not needed but I wouldn't really be the best to determine so can anyone point me to a tutorial or page that discusses...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:39.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App