So earlier on, my laptop wouldn't respond so I shut it down. When I went to turn it off again it came to a screen saying "Windows failed to start up, a recent hardware or software change might be the cause". There is two options: Start Windows Normally, or Launch Start up repair, which is recommended. When I click on Start Windows Normally, it loads for about 20 minutes then restarts itself and lands back at the windows failed to start up page. When I click on Launch Startup Repair, it says "Loading windows files" and loads for a few minutes before showing the windows loading symbol, and then it goes to a black page with a cursor pointer on it. I can move the cursor about, but no matter how long I wait, it doesn't do anything. I really need this laptop, and I am only 14 so please don't confuse me, just try to help. There is no F8 option ever when I start up my laptop, even when it was working. I am using windows seven. Help please!