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Windows 7: explorer.exe freezing in time, won't open programs or update itself


14 Jul 2012   #1

Windows 7 Home Premium 64 bit
 
 
explorer.exe freezing in time, won't open programs or update itself

Hi all,
My explorer.exe is bugging. I cannot open anything, even Windows Task Manager and it seems to be that it's frozen in time.
Windows Task Manager is not open, and I have two icons in my tray for it, both frozen. Skype won't update itself, like, my friend, I was IMing him and I read the IM, and it's still saying I have a notification, on Skype AND on explorer.exe (Task bar wise). I'm very concerned because I would like to know if I have a virus. Please help!

My System SpecsSystem Spec
.

14 Jul 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Hello YaYaBinks and welcome to Seven Forums.

Couple of things you can try. Do you have a restore point going back to a date/time prior to these issues? If yes, try rolling back the computer.

System Restore

Another thing you can try is to see if you have any damaged or corrupt system files by running a system file checker scan from an elevated command prompt (option two.) If any problems are noted run the scan 3 times rebooting in between each scan.

SFC /SCANNOW Command - System File Checker

If the above doesn't work you could try going through these additional troubleshooting steps prepared by one of our Forum experts.

Troubleshooting Steps for Windows 7
My System SpecsSystem Spec
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 explorer.exe freezing in time, won't open programs or update itself




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