Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: i think my computers is broken

15 Jul 2012   #1
Nicm78

windows 7 home premium 64 bit
 
 
i think my computers is broken

Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
071513-21715-01.dmp
sysdata.xml
WERInternalMetadata.xml
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130715-1141.dmp
sysdata.xml
WERInternalMetadata.xml
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20120711-1608.dmp
sysdata.xml
WERInternalMetadata.xml
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20120709-1819.dmp
sysdata.xml
WERInternalMetadata.xml
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20120712-1942.dmp
sysdata.xml
WERInternalMetadata.xml
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.


My System SpecsSystem Spec
.
15 Jul 2012   #2
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Hello Nicm78 and welcome to Seven Forums.

So your computer shut down unexpectedly and you seem to have some video hardware errors. Unfortunately, that leaves a lot of unanswered questions. Like:
- What were you doing when the computer shut down unexpectedly?
- Does your computer still boot (start up)?
- Did you have just that one unexpected shutdown or many?
- Are you still able to connect to the internet?
- Did you receive any specific error messages?
- Have you checked for malware by running a full scan with your installed antivirus?

If you still have those .dmp files it would help to see them.

Screenshots and Files - Upload and Post in Seven Forums

One of our Forum experts prepared this troubleshooting guide. It's a good starting point.

Troubleshooting Steps for Windows 7
My System SpecsSystem Spec
15 Jul 2012   #3
gregrocker

 

If you cannot stay booted long enough to complete the steps above then work through these steps for Troubleshooting Windows 7 Failure to Boot
My System SpecsSystem Spec
.

Reply

 i think my computers is broken




Thread Tools




Similar help and support threads
Thread Forum
What is broken?
Hi! When turning on the computer the screen blinks once to show the BIOS screen then it turns black for ever until next boot. I have tested with another gfx card but it is still the same. Which is the faulty componant you think?
Hardware & Devices
WMI Broken?
hi ive been doing some experimenting with my computer (eGPU thread) and after i installed my drivers, rebooted, im getting a WMI error. i have a gadget that is telling me that it cant display any of my systems clock speeds, hard drive speeds because WMI is broken. also in task manager, it is using...
Performance & Maintenance
Have I Broken My Pc (PLEASE HELP)
So today I got another pc case in the mail. It's the one in the 1st photo below. And I moved everything from my old pc case to this one and it was all fine untill I got to the wiring. Everything went fine then I got the all the USB,HD Audio, power, restart. On the old pc it was one plug. In this...
Performance & Maintenance
Networked Computers - can't save files on networked Computers
Three Computers on a home network. Desktop in Office (Windows 7) . Wife's Laptop (Windows 7). My laptop ( Vista unfortunately). Norton Security Suite and all three. I have a network setup and a Homegroup established. Everything was setup and working so that I could share files between all...
Network & Sharing
Is anything broken?
I was playing Minecraft and accidentally spawned 800 Creepers which lagged the System, I waited and forgot to press Ctrl-alt-delete to end, and then did it. I then get really slow 30kb/s data transfer speeds and really noisy fan.. I have turned it off and plan to keep if off for a few hours....
BSOD Help and Support
Broken Wi-Fi?
OK, well... this problem has been going on ever since I got Windows 7. I know my broken hard drive isn't helping, but even before it started acting up I had this issue. My Wi-Fi card is a Ralink 2860 internal one. Windows 7, unlike Vista, actually comes with the drivers for it - as when I...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:17.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App