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Windows 7 won't run on my Toshiba laptop.
Hi,
I am hoping for some advice / assistance in getting my laptop going.
I have a Toshiba Satellite A500 that was preinstalled with Windows 7 home premium.
Went to turn it on today and got a screen that said:
Windows Error recovery.
Windows failed to start.
A recent hardware or software change might be the cause.
It then gives the option to run windows start up repair or run windows normally.
The repair option starts but ends up with a grey back ground screen and a mouse arrow on the screen.
Nothing else happens after this .
I tried the start Windows normally option but it gets as far as the Windows logo and no further.
The only recent change has been the addition of a new modem / router, other then that it has been business as usual with no changes.
Unsure where to go from here.
Any suggestions gratefully received.