Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: ASUS laptop restarts instead of shutting down

16 Jul 2012   #1
lamigraarm

Windows 7 Home Premium 64 bit
 
 
ASUS laptop restarts instead of shutting down

My new ASUS laptop will not shut down. I saw a thread a couple of days ago where a Richc46 said to try disconnecting the internet connection and then trying to shut down and if that worked he knew how to fix it. However, the thread ended there. I tried this and disconnecting the internet connection worked. Can someone please tell me how to fix this problem. I think Richc46 said it was something to do with the device manager, but I may be remembering that wrong. All of the other shut down menu options work (hibernate, sleep, restart, etc), it just won't shut down and restarts instead.

UPDATE: I had tried the disconnection of the internet and it worked and successfully shut down ONCE. I just tried it again and it is restarting like it had been, so it's not as easy as just stopping the internet connection.


My System SpecsSystem Spec
.

17 Jul 2012   #2
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Hello amigraarm and welcome to Seven Forums.

You may find there are several possible reasons why a computer restarts after shutdown. I'd suggest going through these Microsoft forum threads. Before attempting any of the suggested fixes it would be a good idea to create a restore point (or even better, a system image) just in case things get worse than they are.

Windows 7 restarts automatically after shutting down the computer - Microsoft Answers

Windows 7 computer restarts automatically after shutdown - Microsoft Answers

Windows 7 shuts down & restarts periodically.

Please post back if any of this helped or not.
My System SpecsSystem Spec
17 Jul 2012   #3
gregrocker

 

If it's new then you have a full hardware and tech support warranty for one year. I'd call them to fix or replace it, or take it back to the store for another model.

If you want to see if it's the OS then you can shrink C to test a Clean Reinstall - Factory OEM Windows 7
following the steps and using the installer in the blue link to get it perfect. If it solves the issue then we can help you remove the bloated factory preinstall to use the test install permanently.
My System SpecsSystem Spec
.


Reply

 ASUS laptop restarts instead of shutting down




Thread Tools





Similar help and support threads
Thread Forum
ASUS Laptop Randomly Shutting Down, Corasponding Events in Log
Back when I originally got my ASUS K52 it would randomly shut down. After a Windows Update this fixed itself. Now, again after a Windows Update it is doing it again. I went through event manager and found corresponding events for each time it shut down. Below is one example of the event. ...
General Discussion
Computer restarts instead of shutting down after Windows Update.
I'm having a problem with my laptop. I run Windows 7 Professional 64bit on it. An hour and a half ago I shut down my computer and Windows installed an update, but I stuck around because I wanted my computer off and I know that the computer restarts itself after installing an update. The computer...
BSOD Help and Support
Asus Laptop can't find startup entries for Asus Programs
Asus has some way of starting their programs that I can't find. In particular, I want to disable their Wireless Console 3 (wcourier.exe). There are other programs but I can't remember what they are right now. I can only tell you that is does not show up in msconfig or HJT. Does anybody know...
Performance & Maintenance
my computer is not shutting down,it restarts when i do a shutdown
when i try to shut down my pc n i cliked d shut down button....... it automatically resarts again ......... pls help me guyss........:D
Performance & Maintenance
BSOD at random points and it restarts instead of shutting down.
Hi folks. My PC which I built myself about a year ago has suddenly started blue screening, and also when I shut it down (from the start menu) it shuts down, and then starts itself back up again! When it started to do these two things I hadn't changed anything on my pc, or installed anything...
BSOD Help and Support
Restarts instead of shutting down
Just recently, my computer has taken to restarting itself instead of shutting off. I have tried changing the reboot bits in regedit, and I don't think it is wake on lan. I have checked the system restore files and there are critical updates going back to about the 20th April but I can't...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:31.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App