My new ASUS laptop will not shut down. I saw a thread a couple of days ago where a Richc46 said to try disconnecting the internet connection and then trying to shut down and if that worked he knew how to fix it. However, the thread ended there. I tried this and disconnecting the internet connection worked. Can someone please tell me how to fix this problem. I think Richc46 said it was something to do with the device manager, but I may be remembering that wrong. All of the other shut down menu options work (hibernate, sleep, restart, etc), it just won't shut down and restarts instead.
UPDATE: I had tried the disconnection of the internet and it worked and successfully shut down ONCE. I just tried it again and it is restarting like it had been, so it's not as easy as just stopping the internet connection.