can't get laptop to boot past starting windows logo

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  1. zachjen
    Posts : 8
    win7 home premium SP1 64bit
       New #1

    can't get laptop to boot past starting windows logo


    Acer Aspire 5532-5534
    Windows 7 Home Premium

    I can't get the laptop to boot past the glowing window logo that says "Starting Windows". It doesn't freeze it just hangs there forever. I tried booting into safe mode and it hangs at windows\system32\drivers\atipcie.sys and then restarts.

    I don't need to save anything on the computer so easiest way to get it up and running will work. I don't have any discs to restore.

    Thank you in advance.
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  3. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #2

    Sure you don't mind to loose everything?!
      My Computer
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  4. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #3

    Any idea why this happens? Installed som strange software?
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  6. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #4

    Reformatting the Acer Aspire
    1. Press the "ALT" and "F10" keys together while your computer is restarting and the Acer logo is showing to enter the Acer Aspire's reformatting utility.
    2. Follow the on-screen prompts. Your laptop's hard drive will reformat and the original applications will be reinstalled. Your computer will restart after the reformatting process is complete.
    3. Enter your name and other personal information when prompted during the Windows operating system setup process.
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  7. ascomputers
    Posts : 196
    Windows 7 Professional / Windows 8 Pro
       New #5

    overheating issues maybe?
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  8. gregrocker
    Posts : 50,642
       New #6

    That's likely a hang on the ATI video driver trying to load. You can roll it back or repair it by booting into the Win7 installer or System Repair Disk to run Startup Repair or System Restore as shown in these Troubleshooting Steps for Windows 7 - Windows 7 Forums.

    If they fail then work through the other steps up to if necessary running Recovery or Reinstall.
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  10. zachjen
    Posts : 8
    win7 home premium SP1 64bit
    Thread Starter
       New #7

    Kaktussoft said:
    Sure you don't mind to loose everything?!
    I don't mind. I just took over this computer from a friend about a week ago and have yet to really make it mine so nothing really to lose.
      My Computer
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  11. zachjen
    Posts : 8
    win7 home premium SP1 64bit
    Thread Starter
       New #8

    Kaktussoft said:
    Any idea why this happens? Installed som strange software?
    no haven't installed anything on it. worked one day the next it wouldn't boot.
      My Computer
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  12. zachjen
    Posts : 8
    win7 home premium SP1 64bit
    Thread Starter
       New #9

    ascomputers said:
    overheating issues maybe?
    I guess anything is possible but the I can hear the fan come on so that is working.
      My Computer
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  13. Sir George
    Posts : 1,346
    Windows 7 Professional x64
       New #10

    zachjen said:
    ascomputers said:
    overheating issues maybe?
    I guess anything is possible but the I can hear the fan come on so that is working.
    For a more precise measurement of the temp, try SpeedFan. It is a free utility and can be downloaded from;

    http://www.almico.com/speedfan.php

    (For future reference when you can access Windows OS)

    HTH
      My Computer
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