New
#1
Profile corrupted, lost desktop, documents, etc folders
Hi,
I am sorry if similar things have been posted before. I am helping a friend of mine to solve the issue of corrupted profile. OS is Windows 7 Home Premium x64. My friend mentioned that he tried to install a Acer webcam driver/application and after restart, the profile is corrupted.
We have already agreed to re install the OS. However, I have noticed that under the User folder of that (supposedly, one and only) account, most of the desktop which my friend's data resides are missing. Namely, desktop, documents, etc.
Worse, I have tried to scan with a data recovery software and it could'nt find any of it. I am now trying to scan with another software.
Any suggestions I could try in the meantime?
Thank you in advance.