| Windows 7: A Plugin Keeps Crashing my PC! |
21 Jul 2012
|
#1 | | Windows 7 Home Premium 64 bit UK |
A Plugin Keeps Crashing my PC! Hi,
I am a songwriter and sing little melodies into my phone all the time, so I have thousands of little .amr files, but I am running out of hard drive space, so I need a more efficient way of keeping them on my PC and other hard drives.
I have been very disorganized and have several copies of each file, so the last few days I have been going through them one by one, renaming them and deleting duplicates.
My old XP PC would not play .AMR files; - I had to convert them first. But this PC always played them on Windows Media Player, so I did not convert them anymore.
But today I was playing my hundredth file or so, and my screen went WHITE. I could not press Escape or [Control, Alt and Delete], or even turn the PC off.
I had to uplug it to turn it off.
This is the first time this "new" PC has crashed (16 months old). When I reopened the folders I got an error box but did not have chance to take a screenshot.
It said something like: WMP did not close down properly last time, because of a plugin, so we have turned off voluntary plugins.
I clicked OK and it let me carry on working.
But then a few files later, it crashed again!
I do not want to cause any more damage to my PC by making it crash every few .amr files.
What plugins is it referring to?
Is it one that lets WMP play .AMR files?
If so, I did not choose to install that. The PC played those files from Day 1.
If I need to convert the files, does anyone know how to convert them in bulk please? I tried converting files on this PC before, and it took ages because I had to click "OK" to every single one. I literally have thousands of these AMR files, as I get the tunes pop into my head all the time - on average about 40 a day!
Anyone any idea please?
thanks a lot | My System Specs |
| System Manufacturer/Model Number iBuild™ custom PC OS Windows 7 Home Premium 64 bit CPU Intel® Core™ i5 650 Dual Core 2x 3.2Ghz 4MB Cache Motherboard ASUS P7H55-M 6x Rear USB 2.0 2x Front Memory Samsung 4GB (2x2GB) DDR3 1333MHz Graphics Card nvidia GT430 1GB Graphics Card Sound Card Built-in audio Monitor(s) Displays Videoseven CMC 17" AD Screen Resolution 1280 x 1024 Keyboard Packard Bell 9205 Mouse Microsoft IntelliMouse Optical PSU Corsair 500Watt PSU Case Gigabyte GZ-X2 Black ATX MIDI Tower Case Cooling Standard CPU Cooling Fan Hard Drives 250GB 7200RPM SATA II
Hitachi 1TB Serial ATA II 32MB cache Internet Speed 20mbps Other Info Also Windows 7 32 Bit on my Acer Laptop |
21 Jul 2012
|
#2 | | Windows 7 Professional x64 Service Pack 1 USA |

Quote: Originally Posted by RealGem Hi,
I am a songwriter and sing little melodies into my phone all the time, so I have thousands of little .amr files, but I am running out of hard drive space, so I need a more efficient way of keeping them on my PC and other hard drives.
I have been very disorganized and have several copies of each file, so the last few days I have been going through them one by one, renaming them and deleting duplicates.
My old XP PC would not play .AMR files; - I had to convert them first. But this PC always played them on Windows Media Player, so I did not convert them anymore.
But today I was playing my hundredth file or so, and my screen went WHITE. I could not press Escape or [Control, Alt and Delete], or even turn the PC off.
I had to uplug it to turn it off.
This is the first time this "new" PC has crashed (16 months old). When I reopened the folders I got an error box but did not have chance to take a screenshot.
It said something like: WMP did not close down properly last time, because of a plugin, so we have turned off voluntary plugins.
I clicked OK and it let me carry on working.
But then a few files later, it crashed again!
I do not want to cause any more damage to my PC by making it crash every few .amr files.
What plugins is it referring to?
Is it one that lets WMP play .AMR files?
If so, I did not choose to install that. The PC played those files from Day 1.
If I need to convert the files, does anyone know how to convert them in bulk please? I tried converting files on this PC before, and it took ages because I had to click "OK" to every single one. I literally have thousands of these AMR files, as I get the tunes pop into my head all the time - on average about 40 a day!
Anyone any idea please?
thanks a lot Try running System Restore to a time before this happened: System Restore | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number HP Pavilion P7-1010 OS Windows 7 Professional x64 Service Pack 1 CPU AMD Athlon X4 645 Motherboard Foxxcon N-Alvorix RS880 Memory 6GB DDR3 1066 Graphics Card Sapphire Radeon HD 5670 512MB Sound Card Realtek Integrated Audio Monitor(s) Displays HP 2011x Screen Resolution 1600x900 Keyboard HP OEM- Made by Chicony Mouse HP OEM- Made by Logitech PSU Seasonic S12 II Bronze 380 Watt Case HP OEM Cooling Coolermaster Heatsink, AVC Case Fan Hard Drives 1. Crucial M4 128GB SSD
2. 1TB Seagate Barracuda 7200.12 RPM
3. 1TB Western Digital Caviar Green 5400RPM Internet Speed 20MBit Down/4 Up Antivirus Microsoft Security Essentials Browser Internet Explorer 9 |
21 Jul 2012
|
#3 | | Windows 7 Home Premium x64 Indiana/Florida U.S.A. |
"WMP did not close down properly last time, because of a plugin, so we have turned off voluntary plugins."
What other plug-ins have you installed and/or "o.k.ed"?
Have you ran a sfc/scannow? | My System Specs | | Computer type Laptop System Manufacturer/Model Number Asus G74Sx OS Windows 7 Home Premium x64 CPU Intel i7 2670 Qm @2.20 Motherboard AsusTek G74Sx,1.0 Memory 16 GB DDR3 Graphics Card Nvidia Geforce GTX 560M -2040mb Monitor(s) Displays Generic Screen Resolution 1600 x 900 Hard Drives Crucial M4 128 gb SSD Internal/ 500gb Western Digital internal @ 7200 rpm (love the dual internal drives!)
1t Western Digital External, 500gb Western Digital External
500gb Seagate External x 2 Antivirus Avast Free Browser Opera/Maxthon3/Comodo Dragon (very rarely) |
21 Jul 2012
|
#4 | | Windows 7 Home Premium x64 |

Quote: Originally Posted by RealGem Hi,
I am a songwriter and sing little melodies into my phone all the time, so I have thousands of little .amr files, but I am running out of hard drive space, so I need a more efficient way of keeping them on my PC and other hard drives.
I have been very disorganized and have several copies of each file, so the last few days I have been going through them one by one, renaming them and deleting duplicates.
My old XP PC would not play .AMR files; - I had to convert them first. But this PC always played them on Windows Media Player, so I did not convert them anymore.
But today I was playing my hundredth file or so, and my screen went WHITE. I could not press Escape or [Control, Alt and Delete], or even turn the PC off.
I had to uplug it to turn it off.
This is the first time this "new" PC has crashed (16 months old). When I reopened the folders I got an error box but did not have chance to take a screenshot.
It said something like: WMP did not close down properly last time, because of a plugin, so we have turned off voluntary plugins.
I clicked OK and it let me carry on working.
But then a few files later, it crashed again!
I do not want to cause any more damage to my PC by making it crash every few .amr files.
What plugins is it referring to?
Is it one that lets WMP play .AMR files?
If so, I did not choose to install that. The PC played those files from Day 1.
If I need to convert the files, does anyone know how to convert them in bulk please? I tried converting files on this PC before, and it took ages because I had to click "OK" to every single one. I literally have thousands of these AMR files, as I get the tunes pop into my head all the time - on average about 40 a day!
Anyone any idea please?
thanks a lot To my knowledge, WMP doesn't natively support .AMR files. PotPlayer is a free program which does play them or you can play and convert them using AMR Player, which may be obtained at the following site; http://www.amrplayer.com/ WMP Mainly supports wma and mp3 but if you follow this link, http://www.soft32.com/download_2592.html, it will take you to a free add on for Windows media Player. See, Windows media Player needs codec's to play certain things like avi and mov. but this should help you where you can play almost anything. (I perfer to use PotPlayer or would suggest using AMR Player...personal preference)
HTH | My System Specs | | System Manufacturer/Model Number Custom Built OS Windows 7 Home Premium x64 CPU Intel i5 quad processor Motherboard DP67BG Memory 16 GB Graphics Card Radeon HD 5770 Sound Card Realtek High Definition Audio Monitor(s) Displays Samsung SyncMaster Screen Resolution 1920X1080 Keyboard MS Wireless Mouse MS Optical Wired PSU Corsair GS800 Case Tower (Generic) Cooling 3 Internal Fans Hard Drives WD 2TB (SATA Internal)
WD 1TB (USB External) Internet Speed 19.4 Mbps |
21 Jul 2012
|
#5 | | Windows 7 Home Premium 64 bit UK |
Thanks windude99 wrote: Try running System Restore to a time before this happened
I would but as I have not uploaded or played .amr files for a long time before yesterday, I do not know what corrupt program I am trying to wipe out. Or how far to go back.
indianacarnie wrote: What other plug-ins have you installed and/or "o.k.ed"?
Sorry, I haven't a clue. The only plugins I know about are for Wordpress websites; not Windows. indianacarnie wrote: Have you ran a sfc/scannow?
No - good idea. I will do that now... Sir George wrote: To my knowledge, WMP doesn't natively support .AMR files. PotPlayer is a free program which does play them or you can play and convert them using AMR Player, which may be obtained at the following site; http://www.amrplayer.com/ WMP Mainly supports wma and mp3 but if you follow this link, Download Windows Media Player 9 Codecs Pack 1.0, it will take you to a free add on for Windows media Player. See, Windows media Player needs codec's to play certain things like avi and mov. but this should help you where you can play almost anything. (I perfer to use PotPlayer or would suggest using AMR Player...personal preference)
HTH
Thanks for your advice, I will download this and let you know how I get on.
Still at the file checker stage at the mo.
Thanks guys. Will report back... | My System Specs | | System Manufacturer/Model Number iBuild™ custom PC OS Windows 7 Home Premium 64 bit CPU Intel® Core™ i5 650 Dual Core 2x 3.2Ghz 4MB Cache Motherboard ASUS P7H55-M 6x Rear USB 2.0 2x Front Memory Samsung 4GB (2x2GB) DDR3 1333MHz Graphics Card nvidia GT430 1GB Graphics Card Sound Card Built-in audio Monitor(s) Displays Videoseven CMC 17" AD Screen Resolution 1280 x 1024 Keyboard Packard Bell 9205 Mouse Microsoft IntelliMouse Optical PSU Corsair 500Watt PSU Case Gigabyte GZ-X2 Black ATX MIDI Tower Case Cooling Standard CPU Cooling Fan Hard Drives 250GB 7200RPM SATA II
Hitachi 1TB Serial ATA II 32MB cache Internet Speed 20mbps Other Info Also Windows 7 32 Bit on my Acer Laptop |
21 Jul 2012
|
#6 | | Windows 7 Home Premium 64 bit UK |
OK, I finshed the sfc /scannow and it says: "Windows resource protection did not find any integrity violations"
So I will follow Sir George's advice and download the amrplayer...
UPDATE:
OK I have the AMRplayer, and it is going to take days to go through them all. Playing them is not an option, as I have to scroll down to find each file out of hundreds, then add each one into the player, then play it. Bearing in mind that I record several versions of the same tune, so I need to decide on what to keep and what to throw out. I can't concentrate on this if I'm thinking about technical issues.
Even to convert them, it only does one at a time, and it also does not carry the same file name across, so it's asking for a file name for each file! This is making the whole thing about 6 times longer.
Previously, I was double-clicking on a file, playing it, (less than 12 seconds in most cases), then deciding what to do with it in seconds, then onto the next one. That was laborious enough, but I think it would be less work to fire up my XP machine and bulk convert them on there.
Sorry I do appreciate your help though.
I will see if there is a converter that will convert in bulk. | My System Specs | | System Manufacturer/Model Number iBuild™ custom PC OS Windows 7 Home Premium 64 bit CPU Intel® Core™ i5 650 Dual Core 2x 3.2Ghz 4MB Cache Motherboard ASUS P7H55-M 6x Rear USB 2.0 2x Front Memory Samsung 4GB (2x2GB) DDR3 1333MHz Graphics Card nvidia GT430 1GB Graphics Card Sound Card Built-in audio Monitor(s) Displays Videoseven CMC 17" AD Screen Resolution 1280 x 1024 Keyboard Packard Bell 9205 Mouse Microsoft IntelliMouse Optical PSU Corsair 500Watt PSU Case Gigabyte GZ-X2 Black ATX MIDI Tower Case Cooling Standard CPU Cooling Fan Hard Drives 250GB 7200RPM SATA II
Hitachi 1TB Serial ATA II 32MB cache Internet Speed 20mbps Other Info Also Windows 7 32 Bit on my Acer Laptop |
21 Jul 2012
|
#7 | | Windows 7 Home Premium 32-Bit - Build 7600 SP1 Houston, Texas |
I did a Google search for "How to delete duplicate files in bulk" and found quite a few programs that do it. I don't know anything about them and will leave it up to you to choose one. They are out there. Good luck, | My System Specs | | System Manufacturer/Model Number Custom Build OS Windows 7 Home Premium 32-Bit - Build 7600 SP1 CPU Intel Core i3-2120 3.30Ghz Motherboard Asus P8Z68-V LX Intel Z68 Socket H2 ATX Memory Kingston 4 GB DDR3 1333 mhz Graphics Card Zotac GeForce 9400 GT 512MB Sound Card Sound Blaster Audigy SE 24-Bit Monitor(s) Displays Samsung Sync Master 940 = 19 inch Screen Resolution 1440 X 900 Keyboard Microsoft Natural 4000 Mouse Microsoft Custom Optical 3000 PSU 500 watt Case NZXT Apollo - Silver with Clear Side Panel Cooling Three 120 mm Fans Hard Drives OCZ Vertex 3 120 GB Sata 3 SSD ==
Western Digital 160 GB Caviar Blue 7200 RPM ==
Western Digital 500 GB Caviar Green 7200 RPM == Internet Speed AT&T Fiber Optic Wireless Network Other Info 120 mm Blue LED Fan -- Three Blue LED Lazer Light Sticks |
23 Jul 2012
|
#8 | | Windows 7 Home Premium 64 bit UK |

Quote: Originally Posted by bigmck I did a Google search for "How to delete duplicate files in bulk" and found quite a few programs that do it. I don't know anything about them and will leave it up to you to choose one. They are out there. Good luck,
Thanks a lot, but sadly it won't be suitable, because when I delete the files off my phone, the numbering system goes back to zero.
So I have lots of different files with the same name but in different folders, so I have to be very careful and go through each one to decide what to do with it.
But thanks, I will bear that in mind for future reference. I might use it for my work files.
Regarding the original problem, I have installed K-Lite (I had Shark007 before) and touch wood, WMP has been playing AMR files ok so far.
Please don't close this yet though. I will post back in a few days to confirm that it is ok. If I forget, please close.
thanks | My System Specs | | System Manufacturer/Model Number iBuild™ custom PC OS Windows 7 Home Premium 64 bit CPU Intel® Core™ i5 650 Dual Core 2x 3.2Ghz 4MB Cache Motherboard ASUS P7H55-M 6x Rear USB 2.0 2x Front Memory Samsung 4GB (2x2GB) DDR3 1333MHz Graphics Card nvidia GT430 1GB Graphics Card Sound Card Built-in audio Monitor(s) Displays Videoseven CMC 17" AD Screen Resolution 1280 x 1024 Keyboard Packard Bell 9205 Mouse Microsoft IntelliMouse Optical PSU Corsair 500Watt PSU Case Gigabyte GZ-X2 Black ATX MIDI Tower Case Cooling Standard CPU Cooling Fan Hard Drives 250GB 7200RPM SATA II
Hitachi 1TB Serial ATA II 32MB cache Internet Speed 20mbps Other Info Also Windows 7 32 Bit on my Acer Laptop A Plugin Keeps Crashing my PC! problems? All times are GMT -5. The time now is 06:58 AM. | |