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Windows 7: Can't access users folder since re-installing windows.

21 Jul 2012   #1

Windows 7 Ultimate x64
Can't access users folder since re-installing windows.

Since re-installing Windows 7, I can't open the Users folder on my other data drive.

The green bar goes almost to the end of the X, then freezes. I've tried leaving it for a couple hours and it's still in the same spot.

I've tried disabling the thumbnails and indexing is disabled, still the same.

Anyone have any ideas?

Thanks for your time.

My System SpecsSystem Spec
22 Jul 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

Hello micdoodle8. Welcome to the forum.

The USERS folder is usually created by the OS during installation on the same drive (usually C: ) as the OS. I will bet you have a Users folder on C: right now. Which would mean you now have 2? That could confuse the OS.

Did you redirect the Users folder to D: on your previous OS installation?

Or did you manually create this folder and just name it Users?

Always helpful if we can see what is going on. Can you post screenshots of an expanded Windows Explorer and Disk Management?

Do you have files you need to retrieve from that folder?
My System SpecsSystem Spec
22 Jul 2012   #3

MS Windows 7 Ultimate 64-bit SP1

When you install windows 7 (for that matter Windows NT onwards) and create usernames, each username will be associated with a SID (Security Identifier) and internally these SIDs are used by the system and registry. This will allow you to change the username for ex. from Thomas to Tom and still work correctly.

These SIDs are unique for each username. For example you create a username called TOM, a folder named TOM shall be created in Users folder and this user TOM will have complete access for this folder and subfolders. If you delete the username TOM and recreate TOM again and logged in to the system as TOM, you will be not allowed to access the existing TOM folder in Users folder as the internal SID is different for the new user.

Similarly when you reinstall the windows 7 and create a user with same name as old user, This user can not access the old user folder.

One way you can access this folder is to take ownership of this folder and subfolders and files. Another way is to add the new user to the permissions of old user folder and subfolders and files by logging in as an administrator.
My System SpecsSystem Spec

 Can't access users folder since re-installing windows.

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