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Windows 7: Help, computer won't boot

30 Jul 2012   #11
TheTechRishab

Windows 7 Home Premium 64bit
 
 

Why is he not trying to do the work? He should if he wants it fixed


My System SpecsSystem Spec
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09 Aug 2012   #12
DaringTacoman

windows 7 home premium 32bit
 
 

I've created a system repair disk as a backup and that didn't work(I tried that awhile ago that's why I came here)
My System SpecsSystem Spec
09 Aug 2012   #13
gregrocker

 

There are many different steps given in Troubleshooting Windows 7 Failure to Boot
so which one didn't work?

If the Repair CD doesn't boot or perform then there is a link to the installer which also can be used to repair.

When someone faces every known step to try to get Win7 booted and replied "it Doesn't work" then we usually find it was they who didn't want to work.

Someone who invested the time and effort would want to our interactive support which is the best in the business.
My System SpecsSystem Spec
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12 Aug 2012   #14
DaringTacoman

windows 7 home premium 32bit
 
 

Ok so I tried using windows defender offline and it said it found 2 infected files and removed them, so I tried booting and it still won't boot, any suggestions as to why this happened? Do I need an internet connection for it to successfully work?
My System SpecsSystem Spec
12 Aug 2012   #15
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

What infections were found?
My System SpecsSystem Spec
12 Aug 2012   #16
DaringTacoman

windows 7 home premium 32bit
 
 

I'll go through another thing with windows defender and I'll tell you when the scan is done.
My System SpecsSystem Spec
12 Aug 2012   #17
gregrocker

 

Continue following the steps in Troubleshooting Windows 7 Failure to Boot. Everything that can be done to start the OS is given sequentially.

See if you can get into Safe Mode to run Malwarebytes.

If Win7 still won't start run SFC /SCANNOW : Run in Command Prompt at Boot and Startup Repair and the other repairs which are shown how to run various ways.
My System SpecsSystem Spec
12 Aug 2012   #18
DaringTacoman

windows 7 home premium 32bit
 
 

So I did the scan and these are the only two files I got
Trojan:Win32/Cleaman.G
TrojanDownloader:Win32/Cutwail.BE
But I'm confused because before I did a full scan and got over 50 infected files and removed them all, but my computer still won't work, any ideas as to why or how to fix it?
My System SpecsSystem Spec
12 Aug 2012   #19
DaringTacoman

windows 7 home premium 32bit
 
 

Oh and I tried safe mode, still won't boot, but I'll see if I can find anythinf in the troubleshoot section, and another thing, I can't connect to the internet because my modem was changed recently after my pc stopped working.
My System SpecsSystem Spec
12 Aug 2012   #20
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

What do you mean it was changed ? Please elaborate.
My System SpecsSystem Spec
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 Help, computer won't boot




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