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Windows 7: Inspiron 1545- BS w/ dove/ olive branch & Startup Repair

23 Jul 2012   #1
thomis

Windows 7 Home Premium 64
 
 
Inspiron 1545- BS w/ dove/ olive branch & Startup Repair

DELL Inspiron 1545 running Windows 7
Purchased Aug 2009
I know there is spyware virus, when my wife logged on to pay bills some very suspicious pop-ups appeared asking for ss #, etc.
The real problems began when I tried to load Avast. Now when I turn it on it goes to a blue screen with the white bird and green olive branch. There is nothing to click on. I tried pressing F8 while turning on and I get to the black screen where I can choose safe mode, safe mode with networking, etc..It doesn't matter what I choose, it always ends up at the same blue screen with the bird.
I can't even see the system info to see if it's 32 or 64 bit. I know I need this to see which Windows Restore disk to create. I'm thinking it's 64 but not 100% sure.
When it's been sitting awhile, a dialog box comes open. I took a pic of it:





My System SpecsSystem Spec
.

23 Jul 2012   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by thomis View Post
DELL Inspiron 1545 running Windows 7
Purchased Aug 2009
I know there is spyware virus, when my wife logged on to pay bills some very suspicious pop-ups appeared asking for ss #, etc.
The real problems began when I tried to load Avast. Now when I turn it on it goes to a blue screen with the white bird and green olive branch. There is nothing to click on. I tried pressing F8 while turning on and I get to the black screen where I can choose safe mode, safe mode with networking, etc..It doesn't matter what I choose, it always ends up at the same blue screen with the bird.
I can't even see the system info to see if it's 32 or 64 bit. I know I need this to see which Windows Restore disk to create. I'm thinking it's 64 but not 100% sure.
When it's been sitting awhile, a dialog box comes open. I took a pic of it:


Hello there!

See if you can do a System Restore from System Recovery System Restore (Follow Option 2)
My System SpecsSystem Spec
23 Jul 2012   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

At the same time alongwith what Captain suggested, you may also think for this :

Does it boot in Safe Mode ?

If so, follow the instructions of Troubleshooting Windows 7 Failure to Boot .
My System SpecsSystem Spec
.


23 Jul 2012   #4
thomis

Windows 7 Home Premium 64
 
 

1. I can't get to the startup menu.
2. Its a laptop so I don't think it has a pause/ break key.
My System SpecsSystem Spec
23 Jul 2012   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You are to press F8 to get into advanced boot options, to get into safe mode.
My System SpecsSystem Spec
23 Jul 2012   #6
thomis

Windows 7 Home Premium 64
 
 

"I tried pressing F8 while turning on and I get to the black screen where I can choose safe mode, safe mode with networking, etc..It doesn't matter what I choose, it always ends up at the same blue screen with the bird."
My System SpecsSystem Spec
23 Jul 2012   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

is it the same computer listed in your system specs ? home premium 64 bit ?
My System SpecsSystem Spec
23 Jul 2012   #8
thomis

Windows 7 Home Premium 64
 
 

No, Its a dell laptop windows 7 home premium, now I think it's a 32 bit since i've been reading a bunch of similar threads on this forum.
I need to create a system repair disk for a 32 bit
My System SpecsSystem Spec
23 Jul 2012   #9
fireberd

Windows 7/8.1/10 64 bit
 
 

Press F8 at power on (POST) and you should get the options for the Dell recovery partition (PC Restore) and that will allow you to restore the PC to the original factory condition (assuming the recovery partition is not corrupted or has been deleted).

If you can't restore with the Dell recovery partition, you will have to reinstall with a Win 7 disc (and drivers). If this is the case, you can download Windows 7 and create an iso DVD, the same version that you have (probably 64), and use the Dell supplied Win 7 Product Key (tag is usually in the battery compartment) to install. You can access needed driver downloads (and you need at least the Dell supplied sound driver, if not more) from www.support.dell.com using your service tag number.

Windows 7 download

If you want Dell discs, you can request a set of discs (Windows 7 and the Dell drivers and utilities disc) from Dell HERE You will need to be the registered with Dell owner and have the service tag number.
My System SpecsSystem Spec
23 Jul 2012   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Better you download windows 7 home premium iso from Official Windows 7 SP1 ISO from Digital River « My Digital Life .

If the system repair fails, you might have to go for a clean install, and in that case it will be necessary.
My System SpecsSystem Spec
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 Inspiron 1545- BS w/ dove/ olive branch & Startup Repair




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