Computer does not Shut Down, Restarts?


  1. Posts : 2
    Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Computer does not Shut Down, Restarts?


    Hey y'all.

    For the past week, my recently new started having this problem .
    Whenever I try shutting down the computer, click start and shut down or shut down on the log on screen, the computer turns off for 3 seconds, then restarts.

    I've google searched the problem and found solutions such as changing registry key, creating a shortcut on the desktop and clean booting but none have worked for me.
    What else can I do?

    Thank you very much.

    -Jason
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Welcome Jason,

    What make and model of computer is it? Please use this tutorial to gather as much information on your system to help us diagnose the problem:

    System Info - See Your System Specs

    Regards,
    Golden
      My Computer


  3. Posts : 2
    Microsoft Windows 7 Professional 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Golden,

    Thank you for responding.
    I have updated my system specs on my profile.
    The computer is ACPI x86-based PC.
      My Computer


 

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