Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 forgets "Allow this device to wake the computer" settings

27 Jul 2012   #1
wuhtzu

Windows 7 Ultimate x64
 
 
Windows 7 forgets "Allow this device to wake the computer" settings

Hi everyone

I am experiencing a very frustrating problem. My Windows 7 Ultimate 64bit (version 6.1, build 7601, service pack 1) forgets the "Allow this device to wake the computer" settings made for my usb keyboard and mouse after a few sleep/resume cycles.

Here is what I do and experience:

Go to "Device manager" -> Right click on a device (HID keyboard, HID mouse or similar) and click "Properties" -> Go to "Power Management" tab" -> Enable "Allow this device to wake the computer" ->Click "Ok" -> Close "Device manager".

Then after putting the computer to sleep and waking it (with either mouse or keyboard) 2-3 times the "Allow this device to wake the computer" first gets disabled for the keyboard and then a few cycles later for the mouse.

It reproducible for me with my setup. Same thing happens every time the above is done. It also happens regardless of whether "USB selective suspend setting" is enabled or disabled. It is also independent of "Allow keyboard wake" setting in BIOS.

Also when waking from sleep (after moving the mouse, pressing the keyboard or pressing the case power button) both mouse and keyboard are not recognized. Then after 5-10 sec the usb-device-found sound is played and the mouse start responding. Then after a futher 5-40sec the keyboard starts responding. This might be related or it might not be. It could be that the setting is lost when the keyboard is not recognized/recognized again. On the other hand, testing this by simply unplugging the keyboard while in Windows, the setting is not forgot.

So to sum up: After a couple of sleep/resume cycles, I am unable to wake my computer by mouse or keyboard because the settings gets disabled.

Any ideas as to what is going on here? Later today I'll see if it is persistent over a reinstall of Windows.

Aditional info:
Motherboard: GA-Z77X-UD3H
All windows updates installed


My System SpecsSystem Spec
.
27 Jul 2012   #2
wuhtzu

Windows 7 Ultimate x64
 
 

Solved.

BIOS update from F5 to F11 (see Gigabytes webpage and downloads for the z77x-ud3h motherboard) solved everything.

The settings stay in place. The keyboard and mouse responds immediately after wake.
My System SpecsSystem Spec
27 Jul 2012   #3
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Cool, glad you solved it!
That's what i was just going to ask - did you check for a newer bios.

Also, on a new build, bios update, hardware change, etc. it's a good idea to "review" the bios settings.
Sometimes, default and "Auto" are not always the best choices...

I always review the settings, and do a save, even if i don't make any real changes...
My System SpecsSystem Spec
.

Reply

 Windows 7 forgets "Allow this device to wake the computer" settings




Thread Tools




Similar help and support threads
Thread Forum
HDD shows in "Device Manager" but not in "DiskPart"or" Disk Management
Hi Guys, any ideas how to access my external hard drive device manager can see it but it does not appear in disc management. I use this HDD perfectly in my car HDD player. But when I try to connect it to my Laptop, it does not show up in disk management. Please check the attached screen...
Hardware & Devices
Hard Disk can't read in "my computer ", "initialized",I/O device error
I have a big problem here, I have used my hard disk for 9month, Yesterday when I watched movie on the half way, My hard disk suddenly disfuntion, And I thought my laptop problem due to always lagging so I restart my computer. But after that I can't read my hard disk (WD)in my computer. It can...
Hardware & Devices
"install now" on windows 7 home premium provides me with "no device.."
Hello, i have read up on this error, but i can't seem to find the solution :(. I know this post is common, but i feel i really do need assistance. The message comes up as "no device drivers were found. Make sure that the installation media contains the correct drivers, and then click OK". I have...
Installation & Setup
"You do not have permission to enable or disable device wake"
hi, I've problems my laptop not being able to awake from sleep by the keyboard. I've tried to add keyboard to list devices can wake the system ("klawiatura" means keyboard). OS Win 8, 64-bit. I am the only user and have full administrator access. there isn't power management tab in keyboard...
Performance & Maintenance
Unable to wake up computer, rebooted and "Resuming Windows"
Hello, I have a custom-built PC using Windows 7 Ultimate 64-bit. After I come home at night or get up in the morning while leaving my computer on during the day or night (i.e., computer has been on and idle for ~8hrs), I find that the computer has entered some sort of sleep mode from which I...
General Discussion
"You don't have permission to enable or disable device wake."
This sleep problem is driving me crazy. I've had problems in the past with my laptop not being able to go to sleep or awake from sleep, but I've always been able to figure it out by updating drivers or changing the settings in device manager, but this time nothing is working. I've referenced...
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:45.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App