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Windows 7: wireless mouse is erasing web pages HELP

31 Jul 2012   #11
razzle51

home prieum
 
 

it erases to a white page . It can happen anywhere ... may not today but did yesterday 3 times


My System SpecsSystem Spec
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31 Jul 2012   #12
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Unless you have in the mouse program a editing or erase setting I'm thinking infection. First I would try another mouse set a default. To check for infection I recommend
Windows Defender Offline
My System SpecsSystem Spec
03 Aug 2012   #13
razzle51

home prieum
 
 

I have windows defender already downloaded
My System SpecsSystem Spec
.

03 Aug 2012   #14
wds7

WDS 7 Home Pre.x64
 
 

Sometimes .. the firmware come when you run wds update ,

i have 3 MS mouses .... [newest models -blue-light] .. all of them messed up when i install firm ware ..!!!

I uninstall them all ... just run it as plug and play .

I think your pc got infected ...

Run MalwareByte ...
My System SpecsSystem Spec
04 Aug 2012   #15
razzle51

home prieum
 
 

I ran MalwareBytes and had 21 objects so cleared it up .. will let yall know in a couple days what happens ...
My System SpecsSystem Spec
11 Aug 2012   #16
razzle51

home prieum
 
 

well here we are at square one . worked good for a couple of days , but still eraseing .. Grrrrrrrrr
My System SpecsSystem Spec
11 Aug 2012   #17
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Well I'm thinking you got infected again. Do the Malwarebytes thing again and see it it finds the same things. Then try Windows Defender Offline
Are you using a utorrant ?
Let us know what either programs find.
My System SpecsSystem Spec
13 Aug 2012   #18
razzle51

home prieum
 
 

what is a utorrant
My System SpecsSystem Spec
13 Aug 2012   #19
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Windows 7 built in Defender and Defender Off Line are two different programs.
Utorrent is a Bittorrent. Google them. Using them to download things is a very good way to keep getting infected.
My System SpecsSystem Spec
17 Aug 2012   #20
razzle51

home prieum
 
 

is it a free download . I cant afford these expensive dowloads
My System SpecsSystem Spec
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 wireless mouse is erasing web pages HELP




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