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Windows 7: Windows 7 Hard drive failure - Only Boots in Safe Mode

31 Jul 2012   #1
james718

windows 7
 
 
Windows 7 Hard drive failure - Only Boots in Safe Mode

Hello all,

After trying to scan my computer with tdskiller (I believe its called) to remove some viruses, I was asked to reboot. When I did, my backround desktop picture turned black, files seemed to be missing from my desktop and a window poped up scanning and telling me how many errors I had. Shortly after I got about 20 error pop up messages. I rebooted my computer and more files were missing to the point all I had was recycle bin, and two other programs.

Now the computer runs only in safe mode, No matter what I do (pressing f8 - start in normal mode) nothing works. I cant get internet access, and worst of all, I cant even system restore or even recover it back to to the malfunctioners option due to errors. I am stuck and do not know what else to try.

Ive tried the repair option in dos aswell and it just keeps me in the "Loading window files" screen, as I left it there for nearly four hours im guessing that was not going to work.


My System SpecsSystem Spec
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31 Jul 2012   #2
HonorGamer

Windows 8.1 Pro x64
 
 

So you are unable to use System Restore from safe mode?

-Justin
My System SpecsSystem Spec
31 Jul 2012   #3
james718

windows 7
 
 

That is correct, I am able to use it but once my computer restarts it gives me an error saying System Restore was unable to complete.
My System SpecsSystem Spec
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31 Jul 2012   #4
HonorGamer

Windows 8.1 Pro x64
 
 

If you have a Windows installation disk. Load it, and try to use it from there.

-Justin
My System SpecsSystem Spec
31 Jul 2012   #5
james718

windows 7
 
 

I do not, my computer was refurbished and windows came pre-installed. I tried to bring it back to the original state (even if that included deleting everything) but even with that I get an error.
My System SpecsSystem Spec
31 Jul 2012   #6
Bumpkin

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
31 Jul 2012   #7
johnnya

Windows Home Premium 64bit
 
 

James, can you boot into Safe Mode with Networking? If so download/update & run Malwarebytes anti-malware program. The best place to get it is Filehippo.
It's just possible that the 20 error messages you are getting are false caused by certain malware programs.
Let us know.
Cheers
JohnnyA
My System SpecsSystem Spec
31 Jul 2012   #8
gregrocker
Microsoft MVP

 
 

Work through these steps first for Troubleshooting Windows 7 Failure to Boot - Windows 7 Forums.

The WIn7 disk is included to do those repairs, but you must disinfect first. If files remain hidden or viruses will not all clean up, post results up in our Security forum for specialized cleaning.
My System SpecsSystem Spec
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 Windows 7 Hard drive failure - Only Boots in Safe Mode




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