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Windows 7: Can only start in Safe Mode

01 Aug 2012   #1

windows 7 home premium 64bit spv 1
Can only start in Safe Mode

hi when i switched on my laptop today i could only start in safe mode i since read a few threads on here leading me to create a recovery disc but it wouldnt let me do that either
i kept getting error message : unspecified error (0x80004005)
i did the CMD prompt - then - net user administrator /active:yes
logged back in on administrator account but still got same error message
now im really lost, any suggestions would be greatly received
my laptop is Dell XPS L50 2X

origional reason for this is system freeze with this message

Runtime Error!
Program: C:\Windows\system32\nvvsvc.exe
This application has requested the runtime to terminate in an unusual way.

ok so i finally managed to update some drivers, i am now able to boot narmally but it will now not let me access some things such as nvidia control panel or chrome browser insisting that i do not have the necessary permissions all this is really strange something aint right

please help, thank you

My System SpecsSystem Spec
01 Aug 2012   #2
Maurice Naggar

Windows 8 PRO x64

Hello dman1965,

If possible, restart the system, immediately tap / retap F8 function key to get Advanced Boot options.
Select Safe Mode with Networking (or if need be, Safe Mode).

a) Be sure you are logged in with Admistrator rights account.
b) Press Windows-key +R to get Run option. and in the run-text-box type in
and press OK or Enter.
c) You should see the General tab. It should have Normal startup selected (in the radio-box=selection)
IF it does not, then you click on Normal startup.

d) Click the Boot TAB.
Make sure that under Boot options, that Safe boot checkbox is NOT checked.
If it is, then click once on the checkbox to clear and press Apply & OK buttons and Restart system.

Reply back with your results.

As much as possible, obviously, you want to be in Normal mode of Windows.
Failing that, next best (temporarily) is Safe Mode with Networking.

Have there been any recent hardware or software or program changes recently?

nvvsvc.exe is an Nvidia driver
Has there been a recent driver update ? from which source ?
My System SpecsSystem Spec
01 Aug 2012   #3

windows 7 home premium 64bit spv 1

ok mate thanks for replying and thank for the info...very interesting.... YES, i recently downloaded a new driver for the nvidia card that i have and it was downloaded from the nvidia website so or course i thought this was surely not the problem, is why i was stumped coz i am very careful where i download from, so shud i continue with ur 1st reply or would u suggest doing something else now?? thanks again
My System SpecsSystem Spec

01 Aug 2012   #4

windows 7 home premium 64bit spv 1

Hi mate , ok this is where we are now.... basically before i checked back with the forums i managed to get on by i think lol, going with the onboard graphics , but i cant access google chrome as i would usualy, but only by going from a different path even then its only provides me with a very basic chrome browser, also mcafee keeps popping up telling me my system isnt secure so i click on mcafee status then everything changes from red to green signalling thats its all fine only for it to pop up again 5mins later telling me im not secure again so i repeat the process.
a few other things i cant click on to that i should be able to ... the intel turbo boost doesnt work now either. it wont do a system restore and informs me that the restore point was damaged whilst trying to restore, it wont update instead it gives me an error code 800f0203, although i managed to get it on out of safe mode, i did what u said and when it restarted i had a box come up with : THERE WAS A PROBLEM STARTING C:\windows\system32\nvHOTKEY.dll Access Denied ,,, right now im not thinking it would be so terrible to wipe it and start again as its just not acting right at all. but im just interested as to why its gone so haywire ya kno, anyway looking forward to hearing from u ,, thanks D
My System SpecsSystem Spec
02 Aug 2012   #5
Maurice Naggar

Windows 8 PRO x64

A "scrunged" video driver is what you had, and does lead to the situation where Windows will not finish loading properly.
If it is agreeable to you and if you had your personal files/documents previously saved to offline media, a wipe/pave and clean install would be the thing to do.

If not agreeable, one might try to restart the system and select to start (temporarily) Enable low-resolution video (a.k.a. Enable VGA mode)
To do that,
restart pc and tap & retap F8 to get Advanced Startup Options
select Enable low-resolution video (a.k.a. Enable VGA mode).

Then get the proper Nvidia driver in place.
My System SpecsSystem Spec
02 Aug 2012   #6


If you can't get the system to stabilize then work through these steps for Troubleshooting Windows 7 Failure to Boot.

Most importantly once you can get into Win7 uninstall the MucAfee crapware which is the worst AV and causes many problems seen here. Replace with Microsoft Security Essentials and the Win7 firewall kept automatically Updated.

Establish a Clean boot and turn off the Nvidia services at the same time since they're not needed unless you're overclocking.

Once it's stable finish working through these Troubleshooting Steps for Windows 7
My System SpecsSystem Spec
02 Aug 2012   #7

windows 7 home premium 64bit spv 1

ok i dont have disks, so what would be the best way to here??
My System SpecsSystem Spec
02 Aug 2012   #8


The disks are all provided in links in the tutorial.
My System SpecsSystem Spec
02 Aug 2012   #9

windows 7 home premium 64bit spv 1

Sorry Greg u just scrolled down and saw ur input, lmao yes i kno the mcGash is goin soon as it runs out in a few months it came with ,, ya kno so i just bought the full protection off them. But i will try ur steps 1st also, thanks again u guys for all ur help it much appreciated..
My System SpecsSystem Spec
02 Aug 2012   #10


Let us know how it goes. There may be other steps based on what you report.
My System SpecsSystem Spec

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