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Windows 7: Incorrect Password, on restart after using Windows Easy Transfer

05 Aug 2012   #1
hyacinth21

windows 7 32 bit, windows 7 64 bit
 
 
Incorrect Password, on restart after using Windows Easy Transfer

after transferring files from Samsung R530, 32-bit machine to HP Pavilion dv7, i5, 64-bit, using Windows Easy Transfer (both machines running Windows 7) via Belkin F5U279ea cable, all seemed normal

on restart, entered password recently created and used successfully, whereupon received 'incorrect password' message and am now locked out
what can I do?

since it is new there are no data to be preserved, so happy to go back to how it was before I made the transfer, but would need to know to do this

would also like to know what might have happened in the transfer process to nullify my password

any help gratefully accepted


My System SpecsSystem Spec
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05 Aug 2012   #2
Saltgrass

Windows 7 x64
 
 

I have always understood the Easy Transfer was meant to transfer your personal files and settings to a new computer. I don't think it would change your password, but I have never actually tried it.

Are you using the same user name and the same password as the original?

Why does your title say you are getting a Blue Screen? Did the Windows 7 install go OK, or did the system come with Windows 7 installed?
My System SpecsSystem Spec
05 Aug 2012   #3
hyacinth21

windows 7 32 bit, windows 7 64 bit
 
 

after the transfer of files to the new computer, there was a restart, which brings up a blue screen with 'enter password' message; since I had not changed the password since starting up the computer to effect the transfer (when obviously I entered the correct password), then the natural reaction is to assume that something happened during the transfer to lock me out of the new computer
My System SpecsSystem Spec
.


05 Aug 2012   #4
Saltgrass

Windows 7 x64
 
 

Since I would think the Blue Background password would be the one used on the previous system, are your username and password the same for both?

Did you have more that one user which might have had a different password?
My System SpecsSystem Spec
05 Aug 2012   #5
hyacinth21

windows 7 32 bit, windows 7 64 bit
 
 

no and no
tried every which way
My System SpecsSystem Spec
05 Aug 2012   #6
jeepmann4x4

Windows 7 Ultimate 64bit
 
 

Did you buy that laptop New or USED?
Before you did the file transfer, did you use your new laptop?

What do you mean by "Blue screen"? Is it a Windows screen? Can you post a pic of it?

My reason for ashing the above is "Blue screen" could be a BIOS lock or HDD lock screen.
My System SpecsSystem Spec
05 Aug 2012   #7
Saltgrass

Windows 7 x64
 
 

I just started the process and will finish it is a while. But the first thing it asks is for a password. It also states if you do not want to use one, do not enter one. Do you remember that?

I will finish the transfer when I get the new install ready, so let us know.
My System SpecsSystem Spec
05 Aug 2012   #8
Saltgrass

Windows 7 x64
 
 

Well, I just went through the entire process, and entered the wrong password 15 times for both password entry pages. I was never "Locked Out". If you did not use a password, do not enter one and just click "check your credentials". If you forgot your password for the Transfer Wizard or your old system........

My system did not require a restart after the file transfer. But my password, which I intentionally changed for the new system, remained the same as I had set and did not revert back to the original system password.
My System SpecsSystem Spec
06 Aug 2012   #9
hyacinth21

windows 7 32 bit, windows 7 64 bit
 
 

thks for these efforts -perhaps I'm confused by 'blue screen': I was referring to the normal blue screen that comes up when you switch on the machine or activate restart and it asks you to enter your password, which I had set when I first got the machine out of the box and set it up for use following the instructions provided. I did this and that is when I got the 'incorrect password' message. I haven't forgotten it or changed it (I wrote it down before I first set it up and had used it to start the machine so I could do the transfer). So something during the transfer changed the password. I was not online, had not been online since switching on: it's a brand new hp dv7, i5, straight out of the box, Windows 7 home premium, bog standard off the shelf as it were.
My System SpecsSystem Spec
06 Aug 2012   #10
hyacinth21

windows 7 32 bit, windows 7 64 bit
 
 

hi Saltgrass, was just rereading your first reply: yes I was looking to transfer personal files; but you mention transfer of settings. This is not something I would have wanted or expected to be transferred, since there is just me and no user account was set on the source machine. When it refused to take the password, I did try the one for the other machine, to no avail. So, is there something I can do to put it (the new computer) back to what it was before the transfer? No manuals were supplied with the computer.
My System SpecsSystem Spec
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 Incorrect Password, on restart after using Windows Easy Transfer




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