Incorrect Password, on restart after using Windows Easy Transfer

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  1. Posts : 9
    windows 7 32 bit, windows 7 64 bit
       #1

    Incorrect Password, on restart after using Windows Easy Transfer


    after transferring files from Samsung R530, 32-bit machine to HP Pavilion dv7, i5, 64-bit, using Windows Easy Transfer (both machines running Windows 7) via Belkin F5U279ea cable, all seemed normal

    on restart, entered password recently created and used successfully, whereupon received 'incorrect password' message and am now locked out
    what can I do?

    since it is new there are no data to be preserved, so happy to go back to how it was before I made the transfer, but would need to know to do this

    would also like to know what might have happened in the transfer process to nullify my password

    any help gratefully accepted
      My Computer


  2. Posts : 1,031
    Windows 7 x64
       #2

    I have always understood the Easy Transfer was meant to transfer your personal files and settings to a new computer. I don't think it would change your password, but I have never actually tried it.

    Are you using the same user name and the same password as the original?

    Why does your title say you are getting a Blue Screen? Did the Windows 7 install go OK, or did the system come with Windows 7 installed?
      My Computer


  3. Posts : 9
    windows 7 32 bit, windows 7 64 bit
    Thread Starter
       #3

    after the transfer of files to the new computer, there was a restart, which brings up a blue screen with 'enter password' message; since I had not changed the password since starting up the computer to effect the transfer (when obviously I entered the correct password), then the natural reaction is to assume that something happened during the transfer to lock me out of the new computer
      My Computer


  4. Posts : 1,031
    Windows 7 x64
       #4

    Since I would think the Blue Background password would be the one used on the previous system, are your username and password the same for both?

    Did you have more that one user which might have had a different password?
      My Computer


  5. Posts : 9
    windows 7 32 bit, windows 7 64 bit
    Thread Starter
       #5

    no and no
    tried every which way
      My Computer


  6. Posts : 540
    Windows 7 Ultimate 64bit
       #6

    Did you buy that laptop New or USED?
    Before you did the file transfer, did you use your new laptop?

    What do you mean by "Blue screen"? Is it a Windows screen? Can you post a pic of it?

    My reason for ashing the above is "Blue screen" could be a BIOS lock or HDD lock screen.
      My Computer


  7. Posts : 1,031
    Windows 7 x64
       #7

    I just started the process and will finish it is a while. But the first thing it asks is for a password. It also states if you do not want to use one, do not enter one. Do you remember that?

    I will finish the transfer when I get the new install ready, so let us know.
      My Computer


  8. Posts : 1,031
    Windows 7 x64
       #8

    Well, I just went through the entire process, and entered the wrong password 15 times for both password entry pages. I was never "Locked Out". If you did not use a password, do not enter one and just click "check your credentials". If you forgot your password for the Transfer Wizard or your old system........

    My system did not require a restart after the file transfer. But my password, which I intentionally changed for the new system, remained the same as I had set and did not revert back to the original system password.
      My Computer


  9. Posts : 9
    windows 7 32 bit, windows 7 64 bit
    Thread Starter
       #9

    thks for these efforts -perhaps I'm confused by 'blue screen': I was referring to the normal blue screen that comes up when you switch on the machine or activate restart and it asks you to enter your password, which I had set when I first got the machine out of the box and set it up for use following the instructions provided. I did this and that is when I got the 'incorrect password' message. I haven't forgotten it or changed it (I wrote it down before I first set it up and had used it to start the machine so I could do the transfer). So something during the transfer changed the password. I was not online, had not been online since switching on: it's a brand new hp dv7, i5, straight out of the box, Windows 7 home premium, bog standard off the shelf as it were.
      My Computer


  10. Posts : 9
    windows 7 32 bit, windows 7 64 bit
    Thread Starter
       #10

    hi Saltgrass, was just rereading your first reply: yes I was looking to transfer personal files; but you mention transfer of settings. This is not something I would have wanted or expected to be transferred, since there is just me and no user account was set on the source machine. When it refused to take the password, I did try the one for the other machine, to no avail. So, is there something I can do to put it (the new computer) back to what it was before the transfer? No manuals were supplied with the computer.
      My Computer


 
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