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Windows 7: problems booting?

11 Sep 2009   #1
JBrown

Windows 7 Build 7100x32
 
 
problems booting?

Hello guys.

I just finished a new computer for the office. The internals are an MSI x48c platinum, 6gb corsair DDR3, intel Q7200, 1.5TB Barracuda and a Geforce 9400GT.

The day after I installed the 7100 RC, the computer would lock up on startup and I would have to restart, but i had to put it through windows repair before it would restart and come back up. When its up, I can restart all I want. But when I shut down, it hangs up on startup again. I tried to keep it in hibernation, but it doesnt come out of hibernation, and sleep doesnt work at all. I have tried system restores to the very beginning, and it just comes back. I am thinking that it is some hardware doing it if its not a faulty install, but I have updated all the drivers, and even the bios. The log has VSS errors, kernal-power 41, avg (have since uninstalled it), and search errors.

any suggestions?


My System SpecsSystem Spec
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11 Sep 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by JBrown View Post
Hello guys.

I just finished a new computer for the office. The internals are an MSI x48c platinum, 6gb corsair DDR3, intel Q7200, 1.5TB Barracuda and a Geforce 9400GT.

The day after I installed the 7100 RC, the computer would lock up on startup and I would have to restart, but i had to put it through windows repair before it would restart and come back up. When its up, I can restart all I want. But when I shut down, it hangs up on startup again. I tried to keep it in hibernation, but it doesnt come out of hibernation, and sleep doesnt work at all. I have tried system restores to the very beginning, and it just comes back. I am thinking that it is some hardware doing it if its not a faulty install, but I have updated all the drivers, and even the bios. The log has VSS errors, kernal-power 41, avg (have since uninstalled it), and search errors.

any suggestions?
JB

Where are you getting the VSS errors from? event viewer? could you see what event viewer says in the windows logs>application tab says about errors? any listed? any blue screens? what power plan are you using? are you auto hiding the taskbar? Have you tried a system file check (sfc /scannow)?

If all the above dont help you could try a a repair install. A tutorial on repair installs can be found here Repair Install

Good luck and let me know if you need help

Ken
My System SpecsSystem Spec
11 Sep 2009   #3
JBrown

Windows 7 Build 7100x32
 
 

Thank you for the quick reply! Not a single BSOD, taskbar is not in auto-hide I have tried install repair several times. I dont remember the exact event ID codes, but I will get them and post tomorrow. They are in event viewer. I have changed the power plans all over. and no i have not tried a system file check. That is something for me to try tomorrow. thanks again.
My System SpecsSystem Spec
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11 Sep 2009   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Good luck JB
My System SpecsSystem Spec
12 Sep 2009   #5
JBrown

Windows 7 Build 7100x32
 
 

k guys I did another repair install this morning. I checked the event viewer after words and have attached a png.


Attached Thumbnails
-event-viewer.png  
My System SpecsSystem Spec
12 Sep 2009   #6
zigzag3143

Win 8 Release candidate 8400
 
 

JB

Obviously the print service and DHCP are happening most frequently. Im wondering if they are causing the problem booting. Maybe the print service keeps or dhcp keeps trying to succeed until it times out and that could be when your computer fails

Ken
My System SpecsSystem Spec
12 Sep 2009   #7
Orbital Shark

 
 

Hi JBrown, welcome to the forums.

You could try creating a new user account, booting into it and seeing if the same happens. If not then there is an issue with your user account & you may need to migrate to the newly created one using Windows Easy Transfer - Transfer To & From Computers

This should effectively transfer all user files & settings from 1 account to another.
Note   Note
You will need to run the transfer in 1 account then the transfer back in the other account


Hope this helps


OS
My System SpecsSystem Spec
12 Sep 2009   #8
JBrown

Windows 7 Build 7100x32
 
 

thanks very much guys. I created a new account but when I shut down and tried to restart it just hung up on "starting windows", as always. The computer just quits thinking and chills there. Here is a new png.

One problem I am noticing is that the service control manager errors are both from AVG, which I have tried uninstalling over and over and over. It says the uninstall was successful, but these files are not disappearing. and yes, I have used control panel and the avg uninstall from their website.

I have built many computers (I work in a tv/computer repair shop (I do tv's)), and have never had a problem. But this build is driving me crazy. I am close to just reverting back to XP on this machine. Which would be a real shame.


Attached Thumbnails
-viewer.png  
My System SpecsSystem Spec
12 Sep 2009   #9
JBrown

Windows 7 Build 7100x32
 
 

looking at the event viewer, I am noticing that there is not a single error that has appeared everytime I have tried to boot. It appears that each one of these has been absent at different times during the failure. I cannot pin point this. I did another bios update and manually updated every driver. I have also done a memtest in knoppix.
My System SpecsSystem Spec
12 Sep 2009   #10
zigzag3143

Win 8 Release candidate 8400
 
 

And no blue screens right?
K
My System SpecsSystem Spec
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