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How can I recover a laptop that crashed when booting up
I have a Toshiba laptop with Windows 7 and I am using Kaspersky for protection. Last night it gave me an error (I can't remember what it said) and then when I went to reboot the computer it got as far as showing the toolbar at the bottom with the start button. Once it reached that state it stopped and just showed the hourglass. Does anyone have any suggestions or ideas? Or, is the computer dead and I need to try to find someplace that can fix the hard drive?