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Windows 7: Cannot open Help folders.


12 Aug 2012   #1

windows 7 Pro 64
 
 
Cannot open Help folders.

The "Help' file in some programs are all .chm files and "Windows cannot open these files" is the inevitable error message. .chm is not listed in the list of file formats accessed from the control panel.
Programs affected are Nero 11 and Pinnacle Studio 14. I could use some help with both!
I run WIndows 7 64 bit. and mostly use Firefox.
Is there a way to insert .chm files into that list, or to change the help files into another format?


My System SpecsSystem Spec
.

12 Aug 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

See if restoring the .chm file association from this list helps.

Default File Type Associations - Restore
My System SpecsSystem Spec
14 Aug 2012   #3

windows 7 Pro 64
 
 

Thanks very much, Derekimo. Now I can read the help files.
My System SpecsSystem Spec
.


14 Aug 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

You're very welcome, glad you got it fixed.
My System SpecsSystem Spec
Reply

 Cannot open Help folders.




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