Can't install Windows 7 64-bit home premium. Please help?


  1. Posts : 12
    Windows 7 32-bit
       #1

    Can't install Windows 7 64-bit home premium. Please help?


    Hi. I am having a problem. The OS(Windows 7 x64) finishes installing but when it finishes it boots up again like normal then flashes a quick blue screen error message. I have tried doing what the comments told you to do except for downloading the ISO and burning it to a disk. I just get the same error. I have researched this processor and it turns out it has been known to be VERY dodgy with Windows 7 64-bit. I'm not sure what to do could someone please help?

    My build is: Processor-AMD FX-4100 3.6GHz
    8GB RAM
    Nvidia GeForce GTX 560 1024MB GDDR5
    Motherboard-AsRock 880GM-LE FX
      My Computer


  2. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #2

    Is your installation disc burned? Borrowed? OEM? Retail?

    Where have you heard that the processor is dodgy with 64-bit?

    Why haven't you downloaded an ISO and burned it to a disk?

    What is the "blue screen error message"?
      My Computer


  3. Posts : 12
    Windows 7 32-bit
    Thread Starter
       #3

    ignatzatsonic said:
    Is your installation disc burned? Borrowed? OEM? Retail?

    Where have you heard that the processor is dodgy with 64-bit?

    Why haven't you downloaded an ISO and burned it to a disk?

    What is the "blue screen error message"?
    I have a Retail copy of Windows 7 x64 that has not been used previously

    I heard about the dodgy compatibility issues with the processor from "tom's hardware" (website) but I am unable to find the link again.

    I do not know what it says entirely but it definitely says something about hardware compatibility issues

    I am sorry for the lack of information.
      My Computer


  4. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #4

    I haven't googled the issue for that processor, but as a first step, I would use only 1 stick of RAM and try the install again.

    If you get the blue screen, make note of exactly what it says and consider making a post in the crashes section of this forum. If you post in that section, they will want you to provide some very specific information.
      My Computer


  5. Posts : 12
    Windows 7 32-bit
    Thread Starter
       #5

    ignatzatsonic said:
    I haven't googled the issue for that processor, but as a first step, I would use only 1 stick of RAM and try the install again.

    If you get the blue screen, make note of exactly what it says and consider making a post in the crashes section of this forum. If you post in that section, they will want you to provide some very specific information.
    I have tried with only 1 stick of RAM and it crashed before it even got to the setup(Windows is loading files... Then Crash). As for the information It only comes up on the screen for about half a second
      My Computer


  6. Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       #6
      My Computer


  7. Posts : 12
    Windows 7 32-bit
    Thread Starter
       #7

    Sorry but I'm a little confused as what to do because I can't use my desktop(the one that has the problem).
      My Computer


  8. Posts : 12
    Windows 7 32-bit
    Thread Starter
       #8

    kevin1s said:
    I think there should not be a problem as the specification you written
    Installation should be completed you just try again.
    I have been trying for 5 months and only till now have I decided to ask.
      My Computer


  9. Posts : 12
    Windows 7 32-bit
    Thread Starter
       #9

    ignatzatsonic said:
    Is your installation disc burned? Borrowed? OEM? Retail?

    Where have you heard that the processor is dodgy with 64-bit?

    Why haven't you downloaded an ISO and burned it to a disk?

    What is the "blue screen error message"?
    I have got the error message.

    The error says: "A problem has been detected and Windows has been shut down to prevent damage to your computer.

    If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps.

    Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for the driver updates. Try Changing video adapters.

    Check With your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable, restart your computer press F8 to select Advanced startup options and then select safe mode.

    Technical information:
    ***STOP: 0x0000007E (0xFFFFFFFFC0000005, 0XFFFFF88003172F97, 0XFFFFF880039AF558, 0XFFFFF880039AEDB0)

    *** mrxsmb10.sys - Address FFFFF88003172F97 base at FFFFF88003147000, DateStamp 4a5bc218"
      My Computer


  10. Posts : 12
    Windows 7 32-bit
    Thread Starter
       #10

    I CAN switch to 32-bit but I will only be able to use 3.25GB of my RAM. I COULD use a RAM hack to make 32-bit recognize the 8GB but that is very dodgy and stuffs up my Graphics card performance.
      My Computer


 

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