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Windows 7: can't install to disk, turn on disk controller in BIOS


14 Aug 2012   #1

win 7
 
 
can't install to disk, turn on disk controller in BIOS

trying to install Windows 7 on sony laptop with a copy that is different from the original copy of Windows 7.

did partdisk, clean all, create partition, and dvd install gave the "can't install to disk, turn on disk controller in BIOS" error. there is no disk controller function in my BIOS.

if partdisk clean all was successful, does that mean the HDD and its controller board are ok, that is, not physically damaged, and the problem is with software/installation/setup etc.?

what should i do next, in order to have a successful install?

thank you for helping!


My System SpecsSystem Spec
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14 Aug 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

You say a different copy than the original, is this a burned copy?
What was the source?
It almost sounds as if it's missing the base driver pack the windows installer runs on.

The disk would appear to be working since the partdisk clean up went as expected.
My first instinct is to question the origin of the copy you are using to install with.
It could even be set up with a automated install that is causing the problem.

I am going with software for the moment, if you know the manufacturer of the drive in question they all have drive diagnostic software on their sites made specifically to check their drives available on their websites. This would be the easiest way to check that nothing is wrong with the controller or disk, and get hardware pretty much out of the way.
My System SpecsSystem Spec
14 Aug 2012   #3

win 7
 
 

thank you for your help Maguscreed!

by original, i meant the copy that came with the machine, located on the hard drive. i burned a cd from it, but lost the cd, and bought another legit copy from school, with product key. there shouldn't be any issue with this dvd copy.

my laptop is a sony viao PCG-71314L. sony's site doesn't even list this model.

the hard drive is a toshiba HDD2H83 MK3265GSX. the various diagnostic tools on toshiba site are all for fujitsu branded hard drives, mine is a toshiba brand.

btw, after clean all, partdisk only listed one partition of 295GB, while my disk is a 320GB one. i have no idea what the missing 25GB is, could it be some thing the manufacture put on, which users have no acess to, and that is stopping a new installation? is it better to erase the complete 320GB with some tool?
My System SpecsSystem Spec
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14 Aug 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

If it's formatted you lose some size to the partition table, if you completely wipe it and are missing that much it's likely a hidden partition with the factory install still on it in there.

I still suggest trying to find an alternate disk if possible.
My System SpecsSystem Spec
14 Aug 2012   #5
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

Could it be a SATA mode problem? IDE versus AHCI. The controller may be in AHCI mode and Windows is looking for the driver.
My System SpecsSystem Spec
14 Aug 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Alpha makes a good point, IDE is generally the highest compatibility.
If you have the option I would give that a try.
My System SpecsSystem Spec
14 Aug 2012   #7

Windows 7 Pro. 64/SP-1
 
 

Are you sure you have the DVD as first boot?
My System SpecsSystem Spec
14 Aug 2012   #8

win 7
 
 

Quote   Quote: Originally Posted by alphanumeric View Post
Could it be a SATA mode problem? IDE versus AHCI. The controller may be in AHCI mode and Windows is looking for the driver.
thank you alpha!

i read some thread here that sometimes it could be an IDE versus AHCI issue. i looked for it, but my BIOS does not have such a setting. my machine is a sony viao PCG-71314L, and sony site doesn't list this model. i'd like to look into this, could you point me to somewehre for info on how to change such settings?
My System SpecsSystem Spec
14 Aug 2012   #9

win 7
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Are you sure you have the DVD as first boot?
yes, sure.

it all started with my machine couldn't boot up with the original installation; with the Windows 7 dvd, "can't install to disk, turn on disk controller in BIOS" is how far i could get; with PuppyLinux, i could boot up and access data on the hard drive, which are now all wiped out with partdisk clean all.

so yes, sure.
My System SpecsSystem Spec
14 Aug 2012   #10

win 7
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
If it's formatted you lose some size to the partition table, if you completely wipe it and are missing that much it's likely a hidden partition with the factory install still on it in there.

I still suggest trying to find an alternate disk if possible.
are there ways to remove the hidden partition with factory install?

i don't have any disk to replace with, it'd be great that a software problem could be solved if that's the case.

btw, i also tried UBCD, the fujitsu HDD testing tool in there couldn't even detect the hard drive. PuppyLinux did, and let me see my data on it as well. could that be a clue to IDE v.s. AHCI?
My System SpecsSystem Spec
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 can't install to disk, turn on disk controller in BIOS




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