The dependency service or group failed to start- Command Prompt

Hi everyone!

I'm having a pretty big problem on my laptop- I can't connect to the internet and when I try to connect in the network and sharing centre it simply says 'The dependency service or group failed to start' and I am unable to connect to the internet (Using wi-fi).

There's a lot more to it than that though.

Simply put, here is a list of the problems I am facing:
1. Can't connect to the Internet
2. Cannot change theme, stuck in basic (Themes are grey and do not respond when I click on them in the control panel)
3. Overall brightness of laptop screen has decreased.
4. When opening my anti-virus software (avast) it says that the software is off and I should click the fix now button to turn it on. However, when I click on it nothing happens.


Please note that this problem occurred when I was messing around with command prompt ( I booted windows 7, pressed F8 and tried to check weather I could launch a USB program through safe mode- command prompt). I figured out I had no idea what the commands were and tried using one of the few commands I knew- ms config. I may have changed settings there and this could be how it happened, I'm not really sure.

Thanks in advance to anyone who responds! (Keep in mind, I'm not very experienced with command prompt but have full knowledge of control panel options, computer, etc.)

To me sounds like a virus or some malware got into your laptop.

tried to check weather I could launch a USB program through safe mode

What kind of program was that.

Try running your AV in safe mode.

Thanks, i'll try that. The USB issue was just me experimenting with command prompt, something obviously went wrong.

Cyrus41 said:

Simply put, here is a list of the problems I am facing:
1. Can't connect to the Internet
2. Cannot change theme, stuck in basic (Themes are grey and do not respond when I click on them in the control panel)
3. Overall brightness of laptop screen has decreased.

This is the exact same thing that is happening to my mother's computer. She has the 32 bit version of Windows 7 Home Premium on an Asus laptop. She said that her adobe had not been working to play Facebook games and so she went to install it and it would not work. My dad messed with things and this happened.

The only two devices there are Atheros AR8121 and Atheros AR9285.

Her Norton antivirus didn't seem to be working so just installed Malwarebytes on her laptop via USB and did a quick scan. 13 problems were detected. Two Trojan.Vundo files, three Trojan.BHO files, and 8 PUP.MyWebSearch files. Can you believe it?