|16 Aug 2012||#1|
| || |
Computer refuses to boot normally;classic look and no internet access
I installed updates from Microsoft today, and Norton 360 (I know it's not the best antivirus suite, but I've already paid for it) stopped working. So I followed Norton's instructions and installed what I believe was Norton's rootkit. I can't recall what I did (I think I restarted the computer mid-scan. Stupid, I know.), but I interrupted the process.
Once the computer restarted and I entered my password, I was greeted with the lovely classic Windows look and a conspicuous lack of internet. After my panic subsided, I checked the Network and Sharing Center and saw this message:
"The dependency service or group failed to start"
I poked around and found this thread:
the dependency service or group failed to start
Something got corrupted, I guess.
I'm not really sure what to do, and I'm feeling really, really stressed. I want my computer back!
**EDIT**: I tried to run system restore, but I came up with an unspecified error, 0x800700b7. What can I do?
Very odd. I tried restoring it several times and each attempt delivered the above error. However, it seems to have worked! Solved.
|My System Specs|
|Similar help and support threads for2: Computer refuses to boot normally;classic look and no internet access|
|Single Network Computer Cannot Access Internet||Network & Sharing|
|Computer to Computer internet access||Network & Sharing|
|Getting my second computer to access the internet||Network & Sharing|
|access remote computer's internet using putty||Network & Sharing|
|Cannot access network computer without internet connection||Network & Sharing|
|Computer refuses to boot, and I don't have Windows 7 disk||General Discussion|
|Computer Says Internet Access But Cannot Surf the Internet.||Network & Sharing|
|Our Sites ||Site Links ||About Us ||Find Us |
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
All times are GMT -5. The time now is 02:30 PM.