Hi, I hope this is the right forum.
Sleep mode not working properly. When i close the lid, or select sleep, and then try to resume, the computer turns off instead. Upon restarting i get the error message "Windows did not shut down correctly"
(as shown in the attached photo)
I have scoured these forums and have tried various solutions which do not work.
Some of the things that i have tried which i can remember:
- Double checked all the power settings
- Checked the device manager and under "USB Controllers", where there is a "USB Root Hub" under "power management" i have deselected "allow this computer to turn off this device to save power"
- Turning off hybrid mode
Any other ideas?
Would love to solve this problem, really annoying.