Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Computer problems.


18 Aug 2012   #1

64 bit
 
 
Computer problems.

Hello, I'm new to these fourms and i've been having problems with my Laptop, I'm not sure if this is in the wrong section and I apoligize if it is. This is sorta a last resort because I don't know what to do anymore I'm getting the 'No Internet access' yellow triangle on my laptop but my desktop works perfectly so I thought it might be a problem with my WiFi but when I plug the enthernet coard into my laptop it still has the Triangle, can anybody help me?

My System SpecsSystem Spec
.

18 Aug 2012   #2
Microsoft MVP

 

Rightclick the connection icon in the bottom right System Tray to run it's Troubleshooter.

What does it report?

Are you finding your network and connecting OK when you left click on that same icon?
My System SpecsSystem Spec
18 Aug 2012   #3

64 bit
 
 

It says, Your broadband modem is experiencing connectivity issues.
My System SpecsSystem Spec
.


18 Aug 2012   #4
Microsoft MVP

 

Have you unplugged your router to try plugging ethernet directly from modem, or just from the router?

The troubleshooter is almost always correct so I would contact your ISP to help you sort the problems with your modem, possibly resetting it. This Support is included in your monthly bill.
My System SpecsSystem Spec
18 Aug 2012   #5

64 bit
 
 

I have a router and modem In one, and yes I have many times also I contacted them and they tried everything and told me that it might be the WiFi card or something along the lines of that.
My System SpecsSystem Spec
18 Aug 2012   #6
Microsoft MVP

 

I trust the troubleshooter as it's never been wrong on its diagnosis.

So there is no difference between a wired and wireless connection? This would not indicate either adapter, if it's both. This would indicate the gateway.

But I understand this same thing isn't happening on your desktop, so it's worth troubleshooting the devices.

So try uninstalling the Wireless driver in Device Manager, reboot to auto-reinstall it.

Make sure it has the latest driver.

Disconnect and reconnect to your network.
My System SpecsSystem Spec
18 Aug 2012   #7

Windows 7 Pro with SP1 32bit
 
 

Please check in the Device Manager (Control Panel\All Control Panel Items\System>Device Manager) if the Network Adapter is properly installed. If not then download its Driver from the Net and install it.

Please also fill your System Specs fully (System Info - See Your System Specs).

And welcome to the Seven Forums though belated, Stormybee.
My System SpecsSystem Spec
Reply

 Computer problems.




Thread Tools



Similar help and support threads for2: Computer problems.
Thread Forum
Can't start up my computer. (Driver problems, BSOD, other problems) BSOD Help and Support
New HDD Into Computer Problems Hardware & Devices
Solved computer problems Graphic Cards
Solved I'm having serious problems with my computer General Discussion
help with computer problems General Discussion
Computer problems :( Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:18 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33