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Windows 7: Branded Computers, are they worth it?


22 Aug 2012   #1

Windows 7 Ultimate SP1 (32-bit)
 
 
Branded Computers, are they worth it?

Well firstly I know this does not apply to Laptops, Notebooks and Netbooks which are branded.

I know when you purchase a Branded computer from a specific manufacturer part of what you bought is the Brand name itself so my question is: "Does the features (Customer Support, Manufacturer Software, Exclusive Updates, Warrenty, etc) of Branded setups outweigh its pricing?". If YES, "What manufacturers/brand names are worth it?". If NO, "Why?"

MY OPINION: I personally made my own build but I have had Branded setups before but I find the features somewhat useless (DELL and HP) or is it just me? Or because I am not from the US where you can call Support, etc?

What are your thoughts, experiences, violent reactions, defenses, comments, rants, views on this? =)


~The Curious, IanDrexP

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22 Aug 2012   #2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

While I own a "branded" desktop at the moment, I've always built my own more for the customization that is possible more than any other reason. I think it comes down to your expertise than anything else. If you have NO tech skills and just need a computer, get something from Dell, HP or the others. If you have enough skill to add your own video card, memory, and even processor, then build your own, and enjoy the sense of accomplishment when someone asks what kind of computer you have.
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22 Aug 2012   #3

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by IanDrexP View Post
Well firstly I know this does not apply to Laptops, Notebooks and Netbooks which are branded.

I know when you purchase a Branded computer from a specific manufacturer part of what you bought is the Brand name itself so my question is: "Does the features (Customer Support, Manufacturer Software, Exclusive Updates, Warrenty, etc) of Branded setups outweigh its pricing?". If YES, "What manufacturers/brand names are worth it?". If NO, "Why?"

MY OPINION: I personally made my own build but I have had Branded setups before but I find the features somewhat useless (DELL and HP) or is it just me? Or because I am not from the US where you can call Support, etc?

What are your thoughts, experiences, violent reactions, defenses, comments, rants, views on this? =)


~The Curious, IanDrexP
  • Customer supports most of the time is like hell!!
  • Manufacturer software? You mean all the bloatware and trial versions? I normal customer decides himself what to put on computer. First thing I always do is a clean install
  • Exclusive updates... don't know what you're talking about.
Waranty is important. And with a brand name computer you know for sure all parts work together (otherwise it's their problem). You have waranty on computer parts anyway even if you buy them yourself.

Most brand name computers have a website and a tool that automatically updates drivers for detected hardware. Very handy for normal users. And normal users do need a helpdesk.

More advanced users don't need a helpdesk and go to sevenforums for example. And they search for driver updates themselves (or let Windows 7 do it himself).

Price difference is not that much btw.
=======================
I have a brand name myself an ACER 5742G. I uninstalled all crap software, removed the recovery partition.
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22 Aug 2012   #4

Windows 7 Ultimate SP1 (32-bit)
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
  • Customer supports most of the time is like hell!!
  • Manufacturer software? You mean all the bloatware and trial versions? I normal customer decides himself what to put on computer. First thing I always do is a clean install
  • Exclusive updates... don't know what you're talking about.
Waranty is important. And with a brand name computer you know for sure all parts work together (otherwise it's their problem). You have waranty on computer parts anyway even if you buy them yourself.

Most brand name computers have a website and a tool that automatically updates drivers for detected hardware. Very handy for normal users. And normal users do need a helpdesk.

More advanced users don't need a helpdesk and go to sevenforums for example. And they search for driver updates themselves (or let Windows 7 do it himself).

Price difference is not that much btw.
=======================
I have a brand name myself an ACER 5742G. I uninstalled all crap software, removed the recovery partition.
Hahaha yea customer support is like Hell but slowly killing you XD

I dont mean the Bloatware but the software the manufacturer themselves developed (Sorry im not good with computer jargon).
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22 Aug 2012   #5

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote:
the software the manufacturer themselves developed
Don't know what you mean... give me an example plz
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22 Aug 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

I'd always say build your own if you have the skills, inclination, and a few hours of time.

The most obvious advantage is the complete control over the parts list.

My few experiences with large OEM customer support have been fair at best and mostly poor. For that reason, the warranty and support don't attract me. Likewise, the included software is more of a negative than a positive considering what alternate software can be had for little to no money.

OEM PCs are probably cheaper overall, at least at most price levels. But that's not enough of an advantage to tip the balance.

I can understand why someone who could build a PC still chooses an OEM----they might save a few bucks, they don't have the inclination to build at the time, they need it quickly and don't want to research parts, etc. That can work out well if parts don't fail and there is no need to interact with customer service.

If I were forced to buy an OEM PC, I'd immediately make recovery disks and then wipe the drive and reinstall.

I had an unforgivable support experience with Dell and will never give them a dime, but would nonetheless probably recommend Dell to someone who wanted to buy a PC rather than build.
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22 Aug 2012   #7
Microsoft MVP

 

You'll never be able to build a PC for the value you get by buying a prebuilt one. But this price savings is subsidized by a boatload of sponsored crapware and useless OEM utilities which duplicate better version in Windows 7.

For this reason most tech enthusiasts wipe the HD and Clean Reinstall Windows 7 Factory OEM.

Until then you can Clean Up Factory Bloatware
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22 Aug 2012   #8

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by gregrocker View Post
You'll never be able to build a PC for the value you get by buying a prebuilt one. But this price savings is subsidized by a boatload of sponsored crapware and useless OEM utilities which duplicate better version in Windows 7.

For this reason most tech enthusiasts wipe the HD and Clean Reinstall Windows 7 Factory OEM.

Until then you can Clean Up Factory Bloatware
That's a very general statement Greg and mostly untrue.

You get much better value when building your own system, especially as you add on more expensive hardware. You can literally save thousands building a custom desktop type machine yourself over ANY custom built machine built by say Alienware. There is no question about this.

As far as that goes, you can also save a fortune over just about ANY cheapy machine that you can get from say HP. You can add superior hardware for penny's on the dollar compared to those over priced Chinese made machines. It does require some skill as to choosing the right parts but shopping at places like Newegg makes it easy. I built my last PC for 200 bucks, lets see HP beat that price.

And I agree that the bloatware alone is enough to make me NEVER consider purchasing an OEM machine. The customer service isn't so great as to make it worth while either.

So in final conclusion about this topic, NO branded computers are not worth it provided that you have the skills required to build a decent machine. Unfortunately this cuts out about 98 percent of the population.
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22 Aug 2012   #9

Windows 7 Ultimate x64 SP1
 
 

There is a happy medium between branded and DIY computers and that is pre-built motherboard bundles.

For example - I use an overclocked 2600k that I built using an assembled, overclocked and tested motherboard + ram + cpu bundle. I get to choose HDD, case, graphics etc and the cost of the bundle isn't much different from buying the parts separately.

I wouldn't fancy risking overclocking an expensive cpu myself, but this way I have experts do it for me. I have also built pcs for friends using non o/c bundles. I'm in the UK and I use these guys

Bundles - Aria PC

but there are others.
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22 Aug 2012   #10
Microsoft MVP

 

I wasn't thinking of high end which may be different, but the basic Sunday newspaper special $349 Acer or HP which suits 90% of consumers, including many that we help here. I regularly find these for $287, all good quality parts with full warranty. When I've priced the onboard parts and OS before the value is often double your money.

The only compromise in quality is the bloatware which we turn to an advantage by urging a Clean Reinstall which is a better install than can be gotten anywhere else. I regularly keep these rigs running fast without hesitation or a single parts replacement for 10 years, or $28.70 per year for better General Use performance than any $1500 rig I've seen that lasts half as long.

I've also heard this before that we are not skilled if we don't build our own machines. Since this is a Windows 7 forums and not a hardware forum, our skills should be judged first by our abilities with the Windows 7 OS. Those who do not build their own rigs are not second class citizens here. I show the greatest respect to hardware experts whose help here is highly valued. But surely Windows 7 expertise should be equally valued. I've never needed to compare the size of my rig.
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 Branded Computers, are they worth it?




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