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Windows 7: Bought used Dell laptop, how to re-install windows for a clean setup?

23 Aug 2012   #51
JohnnyScience

Windows 7 64 & Ubuntu 64
 
 

Ok so I found & installed this:

0x002B
Chip Number: E017105B
Chip Description: Atheros AR5B95 Wireless LAN 802.11 a/b/g/n Controller
Notes: http://download.wireless-driver.com/...21470-win7.zip


It installed successfully but I still can't seem to find or install the driver when I search in device manager?


My System SpecsSystem Spec
.
23 Aug 2012   #52
gregrocker

 

What devices are missing drivers in the Device Manager (shown with a !)? This is important to know what we need.

What appears under Network drivers in Device Manager and what is their status?

Try installing the Dell chipset: Drivers and Downloads | Dell [United States] The ReadMe doesn't say Ethernet driver is included in chipset but it might be required if there's a Wireless PCI-e card.

You never replied: Is your Dell Service tag number definitely DM83MP1? This matters a lot.

Waiting here for your replies to help you.
My System SpecsSystem Spec
23 Aug 2012   #53
JohnnyScience

Windows 7 64 & Ubuntu 64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
What devices are missing drivers in the Device Manager (shown with a !)?

What appears under Network drivers in Device Manager and what is their status?

Try installing the Dell chipset since the ethernet isn't posted separately it may be included: Drivers and Downloads | Dell [United States]

You never replied: Is your Dell Service tag number definitely DM83MP1? This matters a lot.

Waiting here for your replies to help you.
Yes that is my service tag #.

The only things that have the yellow ! are:

Network adapters - Conceptronic 802.11n PC-Card (V1)

Other Devices - Ethernet Controller & PCI Simple Communcations controller

I'm going to try running that chipset driver now & get the ID string. (thought I did that earlier, sorry)

I'm downloading them to a usb on my main computer, opening & extracting them on the laptop & then going into the extracted file & running the setup.

What else should I be doing beyond that?

I've also restarted the computer a couple of times.
My System SpecsSystem Spec
.

23 Aug 2012   #54
JohnnyScience

Windows 7 64 & Ubuntu 64
 
 

That wants me to install a trial version of Driverhive when I try to download the driver? Is that correct? Then it's asking for an email address to send a registration code to?

Since I can't get online on the laptop it won't be able to send me a registration code
My System SpecsSystem Spec
23 Aug 2012   #55
gregrocker

 

No, click on the tiny link in the middle of this page - not the Downloads buttons which are ads. It says exactly this: Wireless_LAN_Ralink_3.0.2.0_W7x64W7x86_A.zip (7,71 Mb)

Rightclick Extract and then rightclick Setup to Run as Admin, or browse into the file from the Conceptronic device listing in Device Manager>Driver>Update Driver>Browse.

Nine out of ten of these drivers downloads pages are tricks to install driver finder crapware. This is the only one I see that looks legit.

If it fails keep working on the other paths.
My System SpecsSystem Spec
23 Aug 2012   #56
JohnnyScience

Windows 7 64 & Ubuntu 64
 
 

Quote   Quote: Originally Posted by gregrocker View Post
No, click on the tiny link in the middle of this page - not the Downloads buttons which are ads. It says exactly this: Wireless_LAN_Ralink_3.0.2.0_W7x64W7x86_A.zip (7,71 Mb)

Nine out of ten of these drivers downloads pages are tricks to install driver finder crapware.
Ok that's installed now, tried to update drivers in device manager & search computer but it's still not pulling anything up?

How else can I force the computer to find the proper files? Try something in Run?
My System SpecsSystem Spec
23 Aug 2012   #57
gregrocker

 

Locate the folder where driver installer unzipped the driver, rightclick .exe to Run as Admin. If this fails browse into the folder from Device Manager>Network adapter>Driver>Update Driver>Browse.

If you installed the driver, did it show wireless networks to connect to in the System tray?

What is shown when you left click on the connection icon in the System tray?

See if you can rightclick the icon to run Troubleshooter.
My System SpecsSystem Spec
23 Aug 2012   #58
JohnnyScience

Windows 7 64 & Ubuntu 64
 
 

No networks are showing up, when I run trouble shooter it detects the wireless card but says there is a hardware issue.

I know for a fact the wireless works as it was working when I did the partition re-install so I know it at least works.

I'm so damn frustrated. All I wanted a laptop to do was connect wirelessly. I don't understand why every other driver installed & these didn't and are being such a pain in the ass.

What could I try next?
My System SpecsSystem Spec
23 Aug 2012   #59
gregrocker

 

Are you going to post the Hardware ID strings as you said?

This is just a trial and error process now since Dell doesn't put the correct network drivers on the Downloads page, or it isn't being installed correctly.

Try the Vista driver at the top here: http://www.qxdownload.com/drvs-Conceptronic-802_2e11n-PC_2dCard-_28V1_29.html.

What changes in Dev Mgr when the chipset is installed? Reboot and check.
My System SpecsSystem Spec
23 Aug 2012   #60
JohnnyScience

Windows 7 64 & Ubuntu 64
 
 

I thought I provided the hardware ID strings here? This is what I get when I follow the tutorial

Quote   Quote: Originally Posted by JohnnyScience View Post
Network adapters Conceptronic:

Under Vendor:

0x168C Atheros Communications Inc.

Under Device:

0x00000100 (256) {4D36E968-E325-11CE-BFC1-08002BE10318} 0x1002 ATI Technologies Inc. / Advanced Micro Devices, Inc.
0x002B Riva TNT2 0x10DE NVIDIA Corporation
0x002b Winmodem built into NEC Versa VXi 0x115D Xircom
0x002B Atheros AR5B95 Wireless LAN 802.11 a/b/g/n Controller 0x168C Atheros Communications Inc.
0x168C PC/VEN_10EC&DEV_8168&SUBSYS_04021028&REV_03\4&16QA3B3A&0&00E5 0x168C Atheros Communications Inc.

What's the next step?
Quote   Quote: Originally Posted by JohnnyScience View Post
The ethernet:

Vendor:

0x10EC Realtek Semiconductor Corp

Device:

0x 8136 Realtek 171 High Definition Audio 0x10EC Realtek Semiconductor Corp.
0x8136 Realtek 10/100/1000 PCI-E NIC Family 0x10EC Realtek Semiconductor Corp.
0x 8136 Realtek 10/100/1000 PCI-E NIC Family 0x1179 Toshiba corporative
0x01179 pci communication device 0x1179 Toshiba corporative
My System SpecsSystem Spec
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 Bought used Dell laptop, how to re-install windows for a clean setup?




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