| Windows 7: Graphics card died; can't get video on new one. |
29 Aug 2012
|
#1 | | |
Graphics card died; can't get video on new one. I'm lacking a little bit in the information department; but I'll try my best to convey my issue.
My brother has a pre-built HP Elite e9150t, and we've undergone some minor upgrades over they years. Recently we did a 3-part upgrade (SSD/700W power supply replacement/added ram). While in the process of figuring out a place to fit the SSD in addition to the two installed hard drives in such a tiny case, it seems like the graphics card stopped working.
I replaced the GFX card recently with a new one, and while it appears to work to some extent (the fan on it spins; the fan on the old one did not spin), I cannot get any kind of screen to show up.
The issue I'm facing is that my mother board does not have onboard graphics (Truckee IPMTB-TK), so I have no way of checking the BIOS or uninstalling drivers from the previous card.
I'm hoping there is a way to circumvent my issue so that I may be able to get the tower running without investing in a whole new MOBO and Windows install.
Thanks in advance for any assistance.
I'll post details as I can:
Tower: HP Elite e9150t
MOBO: Truckee IPMTB-TK
GFX Card #1 ( original card): Radeon (HD4350, I believe)
GFX Card #2 (replacement card): PNY GeForce 210 | My System Specs |
| OS Windows 8 64bit CPU Intel Core i5-2500K CPU @ 3.30GHz Motherboard Asus P8Z77-V LK Memory G.Skill 16384 MB DDR3 Dual Channel Graphics Card XFX AMD Radeon HD 7800 Series |
29 Aug 2012
|
#2 | | Windows 7 Ultimate SP1 (x64) South Australia |
Hi,
So, just to clarify, both cards do not display at all?
If so, it suggests a problem with the slot they are installed in. Can you check to see that there isn't any excess dirt/fluff/dust in the slot, and then reinsert the replacment to ensure that it is seated properly?
Regards,
Golden | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate SP1 (x64) CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080 Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
3*Samsung F1 SpinPoint 1TB in RAID5;
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! Antivirus MSE and Malwarebytes Pro Browser Chrome Version 25 Other Info Laptop: ASUS X54C, Intel Core i3-2330M @ 2.0Ghz, 4GB RAM, Intel HD on-board graphics, Windows 7 Professional SP1 (x64), LinuxMint 14 (x64), PepperMint 3 (x86) |
29 Aug 2012
|
#3 | | |

Quote: Originally Posted by Golden Hi,
So, just to clarify, both cards do not display at all?
If so, it suggests a problem with the slot they are installed in. Can you check to see that there isn't any excess dirt/fluff/dust in the slot, and then reinsert the replacment to ensure that it is seated properly?
Regards,
Golden Correct: neither card will display. The fan on the original card will not spin, but the fan on the new one does. That's what lead me believe the old one was defective.
I've checked for dust and can find nothing. I've also tried seating each of the graphics cards in both slots; also no luck. | My System Specs | | OS Windows 8 64bit CPU Intel Core i5-2500K CPU @ 3.30GHz Motherboard Asus P8Z77-V LK Memory G.Skill 16384 MB DDR3 Dual Channel Graphics Card XFX AMD Radeon HD 7800 Series |
29 Aug 2012
|
#4 | | Windows 7 Ultimate 64 bit NC |
Along with Golden excellent advice....to verify both GPU's are bad...install the GPU's on another PC just to confirm. It could be some as simple as the card is not fully seated or properly seated and the power connections whether 4, 6 or 8 pin are not connected or fully seated. | My System Specs | | System Manufacturer/Model Number Custom built OS Windows 7 Ultimate 64 bit CPU AMD Phenom II X4 940 Black Edition Motherboard Asus M4N78 Pro Memory GSkill 4 X 2 GB PC 8500 Graphics Card XFX Radeon HD 6790 D Sound Card On board VIA High Definition Audio Monitor(s) Displays Dual monitors:Samsung SyncMaster S20B300 Screen Resolution 1600 X 900 Keyboard Logitech G510 Mouse Razor DeathAdder PSU Ultra X4 750 watt fully modular Case Thermaltake Overseer RX 1 full tower Cooling Core-Contact 92 mm CPU Cooler Hard Drives Seagate Barracuda 1TB (primary)
Seagate Barracuda 2 X 320 GB Internet Speed 50/5 Mbps UL/DL Other Info Optical: Super Muliti DVD burner w/lightscribe, Hauppauge WinTV HVR-1800 |
29 Aug 2012
|
#5 | | |
Edit:
So I figure it out on my own. Turned out one of the jumper for the "ROM RECOVERY" fell off somehow (probably when I was plugging in my new power supply), and it was causing whatever the lack of functionality in my graphics card.
Both cards are tested and work; the fan on the first card doesn't spin until Windows starts apparently, but it's functional.
This was a real ball buster, so I hope this helps someone out. I can't tell you how long I spent reseating virtually every component on that horrible mid-tower.
Last edited by Mandydeth; 30 Aug 2012 at 12:41 AM..
Reason: Figured out my own solution
| My System Specs | | OS Windows 8 64bit CPU Intel Core i5-2500K CPU @ 3.30GHz Motherboard Asus P8Z77-V LK Memory G.Skill 16384 MB DDR3 Dual Channel Graphics Card XFX AMD Radeon HD 7800 Series |
30 Aug 2012
|
#6 | | Windows 7 Ultimate SP1 (x64) South Australia |
| My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate SP1 (x64) CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080 Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
3*Samsung F1 SpinPoint 1TB in RAID5;
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! Antivirus MSE and Malwarebytes Pro Browser Chrome Version 25 Other Info Laptop: ASUS X54C, Intel Core i3-2330M @ 2.0Ghz, 4GB RAM, Intel HD on-board graphics, Windows 7 Professional SP1 (x64), LinuxMint 14 (x64), PepperMint 3 (x86) Graphics card died; can't get video on new one. problems? All times are GMT -5. The time now is 11:57 AM. | |